MONOTEL
MONOTEL, 2, Near Wipro Gate No 4, DM Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Gumo's take
Monotel in Kolkata is a business-friendly hotel known for its efficient service, clean rooms, and buffet-style restaurant. It is particularly praised for its front office staff, especially Monika, who is frequently highlighted for her helpful and courteous behavior. The hotel is well-located for business travelers, with proximity to public transit and major attractions like Nicco Park and Howrah Bridge. While the food and service are generally appreciated, some guests have noted issues with room size, Wi-Fi performance, and occasional lapses in service quality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised front office staff, particularly Monika, for their helpful and courteous service.
- Clean and comfortable rooms with positive feedback on hygiene and maintenance.
- Well-regarded buffet-style restaurant with a focus on breakfast and South Indian cuisine.
Worth knowing
- Some guests reported issues with room size and limited space, especially in higher-tier rooms.
- Occasional complaints about Wi-Fi speed and reliability, including restrictions on simultaneous users.
- Mixed feedback on food quality and variety, with some guests finding it underwhelming.
- A few negative reviews highlighted poor service experiences, including unresponsive staff and issues with AC and room maintenance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast
- Breakfast buffet
- Kid-friendly
- Indoor pool
- Fitness center
- Business center
- Meeting rooms
- Air conditioning
Common questions
Is the hotel suitable for business travelers, and what are its key advantages for them?
Yes, Monotel is well-suited for business travelers, with a business-friendly environment, proximity to public transit, and efficient service. The hotel is praised for its helpful front office staff, especially Monika, and is located near major attractions like Nicco Park and Howrah Bridge.
What are the main issues guests have reported with the hotel's rooms and Wi-Fi?
Some guests have reported that the rooms are small, especially in higher-tier categories, and there are occasional issues with Wi-Fi speed and reliability, including restrictions on simultaneous users.
What are the dining options available at Monotel, and what do guests say about the food?
Monotel features a well-regarded buffet-style restaurant with a focus on breakfast and South Indian cuisine. Guests often praise the breakfast buffet and mention 'parathas' frequently, though there is mixed feedback on the overall food quality and variety.
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