Palm Village Resort
C74M+397 Palm Village Resort, Diamond Harbour Rd, Vasa, Khariberia, Bishnupur, Bhasa, West Bengal 743503
Gumo's take
Palm Village Resort is a countryside getaway near Kolkata, known for its green spaces, open-air dining, and outdoor pool. It is popular for family picnics, corporate events, and short stays, with many guests praising the staff's courteous behavior and the peaceful ambiance. While the food is generally well-received, some reviews highlight inconsistencies in quality and quantity. The resort is best suited for those seeking a relaxed, nature-oriented experience, though recurring issues with room maintenance and amenities suggest it may not meet expectations for luxury or high-end comfort.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 58
What guests love
- Staff are generally described as courteous, helpful, and responsive, especially during events and group outings.
- The resort's green, peaceful environment and spacious lawns are frequently praised for family and corporate picnics.
- Food is often highlighted as fresh and tasty, particularly during group events and buffet setups.
Worth knowing
- Rooms and bathrooms are frequently criticized for poor maintenance, including dampness, broken fixtures, and lack of basic amenities like Wi-Fi and working AC.
- Food quantity is often described as insufficient, and some guests report inconsistencies in taste and menu availability.
- The swimming pool is noted as small and sometimes poorly maintained, limiting its usability for larger groups.
- Issues with cleanliness, including dirty rooms and washrooms, are recurring complaints in negative reviews.
Amenities
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Not accessible
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Kid-friendly
- Outdoor pool
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
Common questions
Is the hotel suitable for family picnics and outdoor activities?
Yes, Palm Village Resort is well-suited for family picnics and outdoor activities. The resort is praised for its green spaces, spacious lawns, and peaceful ambiance, making it a popular choice for family outings and group events.
What are the common issues with the rooms and amenities?
Rooms and bathrooms are frequently criticized for poor maintenance, including dampness, broken fixtures, and lack of basic amenities like Wi-Fi and working air conditioning. Some guests also reported unclean rooms and washrooms, which are recurring complaints in negative reviews.
Is the food at the resort consistently good?
The food is often described as fresh and tasty, especially during group events and buffet setups. However, some guests have noted inconsistencies in quality and quantity, with reports of insufficient portions and variations in menu availability.
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