Palm Village Resort
C74M+397 Palm Village Resort, Diamond Harbour Rd, Vasa, Khariberia, Bishnupur, Bhasa, West Bengal 743503
Gumo's take
Palm Village Resort is a countryside retreat in Kolkata known for its spacious, green environment and family-friendly amenities, including an outdoor pool and kids' activity areas. It is particularly popular for picnics, day outings, and small gatherings, with guests often praising the peaceful atmosphere and open-air dining. While the property is praised for its size and natural setting, reviews highlight inconsistencies in room maintenance, cleanliness, and service quality. The resort is best suited for families or groups seeking a relaxed, nature-oriented escape rather than luxury or high-end amenities.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 62
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious, green environment ideal for picnics and family outings
- Well-maintained outdoor pool and kids' play area
- Positive feedback on food quality and variety for events and day-outs
Worth knowing
- Recurring complaints about poor room maintenance, cleanliness, and hygiene
- Inconsistent and slow service, with some staff described as rude or unhelpful
- Limited or poor Wi-Fi and outdated in-room amenities like non-functional TVs
- Food quantity and pricing concerns, especially for overnight stays
Amenities
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Not accessible
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Kid-friendly
- Outdoor pool
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
Common questions
Is Palm Village Resort suitable for families with children?
Yes, Palm Village Resort is family-friendly and well-suited for families with children. It features a well-maintained outdoor pool, kids' activity areas, and a spacious, green environment ideal for picnics and family outings.
What are the main concerns guests have about the hotel's service and maintenance?
Guests have reported recurring complaints about poor room maintenance, cleanliness, and hygiene. Additionally, service quality is inconsistent, with some staff described as unhelpful or rude, and there are issues with slow service and outdated in-room amenities like non-functional TVs.
Does the hotel have good food options for events or day-outs?
Yes, the hotel is positively reviewed for food quality and variety, especially for events and day-outs. However, some guests have noted concerns about food quantity and pricing for overnight stays.
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