Polo Floatel - Kolkata
Polo Floatel - Kolkata, Kolkata Jetty 9, 10, Strand Rd, B.B.D. Bagh, Kolkata, West Bengal 700001
Gumo's take
Polo Floatel - Kolkata is a 4-star floating hotel situated on the banks of the Hooghly River, offering guests a unique blend of scenic views, colonial-themed interiors, and a refined dining experience. Known for its exceptional service, particularly from staff like Dharmendra, Devendra, and Suman, the hotel is praised for its breakfast buffet, rooftop restaurant, and romantic ambiance. While the location is convenient for nearby attractions like the Calcutta High Court and Eden Gardens, some guests have noted noise from the surrounding area and occasional maintenance issues. It is ideal for couples, families, and travelers seeking a memorable stay with a view of the Ganges.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service from staff, with many guests praising individuals like Dharmendra, Devendra, and Suman for their attentiveness and professionalism.
- Unique floating hotel concept with scenic views of the Ganges and a refined dining experience at the Bridge Bistro.
- Highly praised breakfast buffet with a variety of Indian and continental options.
Worth knowing
- Noise from nearby traffic and train horns, particularly noticeable on higher floors.
- Some maintenance issues reported, including faulty room amenities like non-working hot water taps and spongy flooring.
- Limited accessibility for elderly or physically challenged guests due to the absence of an elevator and steep ramps for entry.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the breakfast at Polo Floatel - Kolkata highly rated?
Yes, the breakfast is highly praised, with a positive sentiment of 103 reviews and a free breakfast buffet offering a variety of Indian and continental options.
Are there any accessibility issues at the hotel?
Yes, the hotel has limited accessibility for elderly or physically challenged guests due to the absence of an elevator and steep ramps for entry.
What are the main limitations of the hotel's location?
While the hotel is conveniently located near attractions like the Calcutta High Court and Eden Gardens, some guests have noted noise from nearby traffic and train horns, especially on higher floors.
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