Senses Hotel
Senses Hotel, DN-26, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Gumo's take
Senses Hotel in Kolkata is a mid-range property known for its rooftop pool, restaurant, and proximity to IT hubs like Salt Lake Sector V. It appeals to business travelers and couples, offering a casual bar and buffet-style dining. While the hotel has a modern aesthetic and decent amenities, guest reviews highlight significant variability in room quality, bathroom issues, and inconsistent service. The location is a major plus, with easy access to attractions like Nicco Park and the metro, but some guests have raised concerns about noise, cleanliness, and poor maintenance of facilities.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 62
What guests love
- Rooftop pool and bar with a scenic view, making it a popular spot for events and relaxation.
- Good location near IT hubs and public transport, with a 7-minute drive to Nicco Park.
- Positive mentions of breakfast buffet and restaurant food quality in several reviews.
Worth knowing
- Bathroom cleanliness and functionality are frequently criticized, with complaints about mold, small size, and poor drainage.
- Service is inconsistent, with reports of unresponsive or unprofessional staff, especially in the front desk and housekeeping.
- Rooms are often described as noisy, with issues related to thin walls, loud AC units, and poor insulation.
- Some guests report outdated or poorly maintained facilities, including lifts, gym equipment, and pool areas.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Parking (extra charge)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Pool
- Outdoor pool
- Fitness center
- Pet-friendly (free)
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel suitable for business travelers, and what are the key business-friendly features?
Yes, Senses Hotel is suitable for business travelers, especially with its proximity to IT hubs like Salt Lake Sector V and 24-hour front desk service. It also offers a business-friendly location with easy access to public transport and nearby attractions.
What are the main issues guests have reported with the hotel's rooms and bathrooms?
Guests have reported that rooms are often noisy due to thin walls and loud AC units, and bathrooms are frequently criticized for mold, poor drainage, and small size. These issues contribute to a negative experience for some guests.
What are the dining options available at Senses Hotel, and what do guests say about the food?
The hotel offers a restaurant, a bar, and a breakfast buffet. Guests have praised the breakfast buffet and the quality of restaurant food, though the bar and dinner buffet have received fewer positive mentions. Dining overall is a notable feature with mixed feedback.
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