Senses Hotel

Senses Hotel, DN-26, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

4-star property 4.0 · 2,586 reviews analysed
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Gumo's take

Hotel Senses in Kolkata is a 4-star hotel located in the business and shopping area of Bidhannagar, offering 104 modern and elegant air-conditioned rooms. It is well-suited for business travelers and tourists seeking convenience and comfort, with easy access to major attractions like Science City and Howrah Bridge. The hotel provides a range of amenities, including 24-hour room service, free Wi-Fi, and meeting facilities. While it is praised for its helpful staff and good location, some guests have reported inconsistencies in service and cleanliness.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Helpful and efficient staff with 24-hour front desk and concierge services
  • Well-located in a business and shopping area with easy access to major attractions
  • Modern and well-equipped rooms with amenities like free Wi-Fi, cable TV, and minibars

Worth knowing

  • Inconsistent service responsiveness, including delayed towel provision and unavailability of advertised amenities
  • Issues with cleanliness, such as dirty cups and malfunctioning AC units

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Paid parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Airport shuttle
  • Fitness centre
  • Bar
  • Smoke-free

Common questions

Does Hotel Senses offer free Wi-Fi and breakfast?

Yes, Hotel Senses provides free Wi-Fi and free breakfast as part of its amenities.

Is the hotel pet-friendly and does it have a fitness centre?

Yes, Hotel Senses is pet-friendly and offers a fitness centre for guests.

Are there reports of cleanliness issues at the hotel?

Yes, some guests have reported cleanliness issues, such as dirty cups and malfunctioning air conditioning units.

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