Stay Hub Hotel

Stay Hub Hotel, 20B, Road, Madan Mohan Malaviya Sarani, Paddapukur, Bhowanipore, Kolkata, West Bengal 700020

3.5 · 476 reviews analysed
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Gumo's take

Stay Hub Hotel in Kolkata is a budget-friendly option with a mixed reputation. While some guests praise its clean rooms, friendly staff, and convenient location near Netaji Bhawan metro, others report significant issues with service, cleanliness, and amenities. The hotel appears to be in a transitional phase, with some newer facilities but inconsistent maintenance and staff behavior. It may suit travelers seeking affordability and a short stay, but is not recommended for those prioritizing comfort or hospitality.

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How guests rate it

Location
65
Facilities
50
Staff & Service
48
Room Comfort & Cleanliness
52

What guests love

  • Clean and modern rooms with basic amenities, as noted in some reviews.
  • Friendly and cordial staff in certain interactions, particularly with the owner or specific staff members.
  • Convenient location near Netaji Bhawan metro and central Kolkata landmarks.

Worth knowing

  • Poor service and unprofessional behavior from staff, including rude receptionists and unresponsive room service.
  • Issues with room cleanliness, including unclean bed sheets, poor maintenance of furniture, and unpleasant odors.
  • Lack of essential amenities such as drinking water, functioning TVs, and proper Wi-Fi.
  • Inconsistent food quality and availability, with complaints about overpriced and stale food.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Kid-friendly
  • Pool
  • Air conditioning in some rooms
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle

Common questions

What are the main concerns guests have about the service at Stay Hub Hotel?

Guests have reported poor service and unprofessional behavior from staff, including rude receptionists and unresponsive room service. The sentiment for service is largely negative, with 27 negative mentions compared to 21 positive ones.

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests praise the clean and modern rooms, others report unclean bed sheets, poor furniture maintenance, and unpleasant odors. The overall sentiment for cleanliness is neutral, with 11 positive and 11 negative mentions.

What are the nearby attractions or convenient locations near Stay Hub Hotel?

Stay Hub Hotel is conveniently located near Netaji Bhawan metro and central Kolkata landmarks. It is a 9-minute drive to the South Park Street Cemetery and a 7-minute walk to the nearest public transit.

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