Super Collection O by OYO Ruby Formerly Hiland International
Super Collection O by OYO Ruby Formerly Hiland International, 3067, Rajdanga Main Road, beside Vivanta Hotel, near Acropolis Mall, Sector G, East Kolkata Twp, Kolkata, West Bengal 700107
Gumo's take
Super Collection O by OYO Ruby Formerly Hiland International is a budget-friendly hotel in Kolkata's Ruby area, known for its convenient location near the Hemanta Mukhopadhyay metro station, Acropolis Mall, and VFS Global visa center. While it offers clean, functional rooms and polite staff in many cases, guest experiences are mixed due to inconsistent service, occasional uncleanliness, and issues with billing and check-in procedures. It is most suitable for travelers seeking a basic, affordable stay in a central location.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 62
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 68
What guests love
- Convenient location near key landmarks like Acropolis Mall and the Hemanta Mukhopadhyay metro station.
- Clean and well-maintained rooms in many reviews, with amenities like Wi-Fi, TVs, and mini-fridges.
- Polite and helpful staff in several positive reviews, particularly at the front desk.
Worth knowing
- Inconsistent service and billing issues, including unexpected charges and discrepancies between booked and actual room prices.
- Reports of unclean or poorly maintained rooms, including moldy furniture, stained bedding, and unpleasant odors.
- Unreliable breakfast service with limited options and misleading descriptions of 'complimentary' meals.
- Occasional rude or unprofessional behavior from staff, particularly at the front desk.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Air conditioning
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel located near public transportation and shopping areas?
Yes, the hotel is a 6-minute walk from the nearest public transit (Hemanta Mukhopadhyay metro station) and is located near Acropolis Mall, making it convenient for travelers.
What are the common guest concerns about the hotel's service and cleanliness?
Guests have reported inconsistent service, billing discrepancies, and occasional uncleanliness, including moldy furniture, stained bedding, and unpleasant odors in some rooms.
Does the hotel offer 24-hour room service and breakfast?
Yes, the hotel offers 24-hour room service and breakfast, though some guests have noted that the breakfast options are limited and may not always be as described.
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