Super Hotel O by OYO Baguiati Formerly GR Hospitality
Super Hotel O by OYO Baguiati Formerly GR Hospitality, DD - 301, College More, Narayantola East, Udayan Pally, Baguiati, Kolkata, West Bengal 700159
Gumo's take
Super Hotel O by OYO Baguiati Formerly GR Hospitality is a budget-friendly hotel in Kolkata with a 4.0/5 aggregate rating and a mix of positive and negative guest feedback. It is known for its 24-hour room service and proximity to attractions like Nicco Park and Howrah Bridge. While some guests praise the staff's helpfulness and the hotel's location, others report significant issues with cleanliness, room quality, and unexpected additional charges at check-in. The hotel is best suited for travelers seeking a basic, no-frills stay who are willing to overlook potential service inconsistencies.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 50
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 45
What guests love
- 24-hour room service, a rare feature in the area
- Proximity to major attractions like Nicco Park and Howrah Bridge
- Positive feedback on staff behavior and helpfulness from some guests
Worth knowing
- Frequent complaints about unclean rooms, cockroach infestations, and poor hygiene
- Multiple reports of unexpected additional charges upon check-in, contradicting online booking prices
- Issues with room cleanliness and maintenance, including broken ACs and non-functional TVs
- Negative sentiment around staff behavior, with some guests describing rude and unprofessional interactions
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Elevator
- Wake up calls
- Housekeeping (daily)
- Pool
- Accessible
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
Guest feedback is mixed regarding cleanliness. While some guests praised the property, others reported issues such as unclean rooms, cockroach infestations, and poor hygiene. There are also reports of broken ACs and non-functional TVs in some rooms.
Does the hotel have 24-hour room service?
Yes, Super Hotel O by OYO Baguiati Formerly GR Hospitality offers 24-hour room service, which is a rare feature in the area and appreciated by some guests.
Are there any additional charges at check-in that I should be aware of?
Multiple guests have reported unexpected additional charges at check-in that were not reflected in their online booking. It is advisable to clarify pricing details with the hotel before arrival.
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