Super Townhouse Hotel All In One Near City Centre Salt Lake

Super Townhouse Hotel All In One Near City Centre Salt Lake, DL-34, near Karunamoyee More, Sector II, Bidhannagar, Kolkata, West Bengal 700091

3.8 · 367 reviews analysed
Super Townhouse Hotel All In One Near City Centre Salt Lake – photo 1
Super Townhouse Hotel All In One Near City Centre Salt Lake – photo 2
Super Townhouse Hotel All In One Near City Centre Salt Lake – photo 3
Super Townhouse Hotel All In One Near City Centre Salt Lake – photo 4

Gumo's take

Super Townhouse Hotel All In One Near City Centre Salt Lake is a budget-friendly accommodation in Salt Lake, Kolkata, offering simply furnished rooms with kitchenettes and proximity to major attractions like Nicco Park and City Centre 1. While the hotel benefits from a convenient location and some positive feedback on room cleanliness and food, it is most notably criticized for inconsistent staff behavior, ranging from unprofessional to rude. Guests who prioritize location and basic amenities over high-end service may find it suitable for short stays, but recurring complaints about service and hygiene suggest it is not ideal for those seeking a consistently pleasant experience.

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How guests rate it

Location
80
Facilities
60
Staff & Service
48
Room Comfort & Cleanliness
62

What guests love

  • Convenient location near major attractions like Nicco Park and City Centre 1
  • Rooms are generally described as clean and well-maintained with basic amenities like mini-fridges
  • Some positive feedback on food quality and affordability

Worth knowing

  • Staff behavior is frequently criticized as unprofessional, rude, or dismissive, significantly impacting guest experience
  • Issues with hygiene in certain areas like kitchens and bathrooms are reported in multiple negative reviews
  • Service inconsistencies, including problems with check-in, billing discrepancies, and lack of responsiveness to complaints

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Pool
  • Room service
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Air conditioning in some rooms
  • Kitchen

Common questions

What are the main criticisms guests have about the hotel's service?

Guests frequently criticize the hotel's service, with notable complaints about inconsistent and unprofessional staff behavior, including rude or dismissive interactions. These service issues are among the most commonly reported concerns in guest reviews.

Is the hotel's location convenient for visiting major attractions?

Yes, the hotel is conveniently located near major attractions like Nicco Park (6 minutes by car) and City Centre 1. It is also an 8-minute walk from the nearest public transit, making it a practical choice for travelers prioritizing location.

Are there any hygiene or cleanliness issues reported by guests?

Some guests have reported hygiene issues, particularly in kitchens and bathrooms. While there are positive comments about room cleanliness, the overall sentiment on cleanliness is mixed, with notable negative feedback in specific areas.

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