Super Townhouse The Platinum
Super Townhouse The Platinum, Ba-169, 1st Ave Rd, BA Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064
Gumo's take
Super Townhouse The Platinum in Kolkata is a budget-friendly hotel with a casual, low-key atmosphere, offering complimentary Wi-Fi and breakfast. It is praised for its professional staff, good hospitality, and clean rooms by many guests, particularly for family stays and events. However, the hotel has faced significant criticism for inconsistent maintenance, poor cleanliness in some instances, and unprofessional behavior from staff, especially at the reception. While the location is convenient and peaceful, with a public park nearby, the hotel's value for money is often questioned due to issues with room quality and service.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 52
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 58
What guests love
- Professional and helpful staff, with many guests praising the hospitality and service quality.
- Clean and well-maintained rooms in some reviews, with a few noting the presence of balconies and spacious layouts.
- Convenient location near a public park and in a quiet residential area, making it suitable for family stays.
Worth knowing
- Inconsistent room cleanliness and maintenance, with reports of dirty bed sheets, stained linens, and poor bathroom conditions.
- Unprofessional behavior from staff, particularly at the reception, including demands for extra payments and rude treatment.
- Issues with food quality and pricing, with complaints about overpriced, low-quality meals and restrictions on outside food.
- Some guests reported problems with room availability and overbooking, especially for those booking through third-party platforms like OYO.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking
- Car rental onsite
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Elevator
- English
- Hindi
- Private bathroom
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praised the clean and well-maintained rooms, others reported issues such as dirty bed sheets, stained linens, and poor bathroom conditions.
How is the service quality at Super Townhouse The Platinum?
Service quality is a mixed experience. Many guests praised the professional and helpful staff, but others reported unprofessional behavior at the reception, including rude treatment and demands for extra payments.
Is the location convenient for travelers?
Yes, the hotel is located in a quiet residential area and is near a public park, making it convenient and peaceful for family stays. It is also a 14-minute drive to Nicco Park.
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