Taj Bengal, Kolkata
Taj Bengal, Kolkata, No. 34-B, Belvedere Rd, near ALIPORE ZOO, Alipore, Kolkata, West Bengal 700027
Gumo's take
Taj Bengal in Kolkata is a 5-star heritage hotel renowned for its warm hospitality, elegant ambiance, and exceptional service. It is particularly popular for weddings and special occasions, with a strong emphasis on Bengali cuisine and personalized guest experiences. While the hotel excels in staff responsiveness and dining, some guests have noted that rooms and facilities could benefit from modernization. Ideal for travelers seeking luxury, cultural immersion, and a touch of old-world charm in the heart of Kolkata.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service and hospitality, with numerous reviews praising individual team members for their attentiveness and personalized care.
- High-quality dining experiences, particularly in Bengali cuisine and buffet offerings, with multiple restaurants and lounges.
- Strong reputation for weddings and events, with curated services and a focus on guest satisfaction.
Worth knowing
- Some rooms and facilities are dated, with complaints about outdated decor, small bathrooms, and lack of modernization.
- Noise issues reported in certain rooms due to traffic and poor soundproofing.
- Mixed feedback on food quality in some outlets, with a few guests noting inconsistency and limited variety.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Pool
- Hot tub
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (free)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel a good choice for dining, especially for Bengali cuisine?
Yes, the hotel is highly praised for its dining experiences, particularly in Bengali cuisine. Guests have mentioned it 25 times in reviews, and the sentiment is overwhelmingly positive with 779 positive mentions compared to only 112 negative ones.
Are the rooms and facilities modern and up to date?
Some guests have noted that the rooms and facilities could benefit from modernization. There are complaints about outdated decor, small bathrooms, and a lack of modernization in certain areas of the hotel.
Does the hotel offer a fitness center?
Yes, the hotel has a fitness center with amenities including a treadmill, weight machines, free weights, and a sauna. The sentiment around fitness is largely positive, with 113 positive mentions compared to 14 negative ones.
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