The Astor

The Astor, 15, Shakespeare Sarani, near NIGHTINGALE HOSPITAL, Kankaria Estates, Park Street area, Kolkata, West Bengal 700071

4.3 · 6,487 reviews analysed
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Gumo's take

The Astor in Kolkata is a heritage hotel that blends old-world charm with modern amenities, offering a unique experience for guests who appreciate history and style. Known for its excellent service, particularly from staff like Dipankar and Mr. Ataulla Khan, the hotel is a popular choice for weddings, banquets, and business events. Its proximity to the US Consulate and major attractions like the Birla Planetarium and St. Paul's Cathedral makes it a convenient stay for both tourists and business travelers. While the hotel is praised for its ambiance, food, and hospitality, some guests have noted issues with noise from the nightclub and outdated room features.

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How guests rate it

Location
92
Facilities
72
Staff & Service
88
Room Comfort & Cleanliness
68

What guests love

  • Exceptional staff service, with many guests praising the courteous and helpful nature of the team, especially at the front desk and in restaurants.
  • Strong heritage appeal and elegant ambiance, with many reviews highlighting the hotel's timeless charm and colonial architecture.
  • Excellent food and dining experience, particularly at Kebab-e-Que and Deck 88, with guests frequently mentioning the quality and variety of dishes.

Worth knowing

  • Noise from the nightclub and restaurant terrace, especially on weekends, which disrupts sleep for guests in nearby rooms.
  • Rooms are often described as outdated, with some lacking windows and being small or non-soundproof.
  • Lack of elevators, which poses challenges for elderly guests or those with mobility issues.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Nightclub
  • Kid-friendly
  • Babysitting
  • Doctor on call
  • Accessible
  • Accessible parking
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

What are the standout dining options at The Astor?

The Astor is known for its excellent dining experience, particularly at Kebab-e-Que and Deck 88. Guests frequently praise the quality and variety of dishes, with kebabs being a notable highlight mentioned by many visitors.

Is the hotel suitable for business travelers?

Yes, The Astor is a popular choice for business travelers due to its proximity to the US Consulate and availability of business amenities such as a business center, meeting rooms, and 24-hour front desk service.

Are there any issues with noise or room conditions?

Some guests have noted noise from the nightclub and restaurant terrace, especially on weekends, which can disrupt sleep. Additionally, some rooms are described as outdated, small, and lacking windows.

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