THE CROWN AURA

5th Floor, THE CROWN AURA, 48/8, Jessore Rd, Bangur, Kolkata, West Bengal 700055

4.8 · 104 reviews analysed
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Gumo's take

The Crown Aura in Kolkata is a budget-friendly hotel known for its comfortable and clean rooms, friendly staff, and good service. Guests frequently praise the staff's behavior and helpfulness, as well as the overall value for money. While most reviews are overwhelmingly positive, a few mention minor issues like cleanliness in specific areas and occasional service inconsistencies.

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How guests rate it

Location
85
Facilities
80
Staff & Service
92
Room Comfort & Cleanliness
90

What guests love

  • Highly praised for friendly and helpful staff behavior, with several guests specifically mentioning the warmth and responsiveness of the service.
  • Rooms are described as clean, comfortable, and well-maintained, offering good value for the price.
  • Positive feedback on the hotel's budget-friendly nature and overall comfort, making it ideal for travelers seeking affordability without sacrificing quality.

Worth knowing

  • A few guests reported minor cleanliness issues, such as unclean floors and the need for more frequent bathroom maintenance.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is The Crown Aura a good option for budget travelers?

Yes, The Crown Aura is a budget-friendly hotel that offers clean and comfortable rooms at an affordable price, making it ideal for travelers seeking value for money without compromising on basic comfort.

What do guests say about the staff at The Crown Aura?

Guests frequently praise the staff for being friendly, helpful, and responsive, with many highlighting the warmth and good service they received during their stay.

Are there any reported issues with cleanliness at The Crown Aura?

A few guests have mentioned minor cleanliness issues, such as unclean floors and the need for more frequent bathroom maintenance, though these are not widespread concerns.

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