The Elgin Fairlawn - Kolkata - Heritage Hotel (Since 1783)
The Elgin Fairlawn - Kolkata - Heritage Hotel (Since 1783), 13A, Sudder St, Fire Brigade Head Quarter, Esplanade, Dharmatala, Taltala, Kolkata, West Bengal 700016
Gumo's take
The Elgin Fairlawn is a 250-year-old heritage hotel in Kolkata, renowned for its colonial-era architecture, vintage ambiance, and warm hospitality. Guests frequently praise the staff's attentiveness, the quality of the breakfast buffet, and the hotel's proximity to major attractions like the Indian Museum and New Market. While the property retains its historical charm, some reviews highlight the need for maintenance and modernization, particularly in the rooms and bathrooms. Ideal for travelers seeking a nostalgic, old-world experience in the heart of Kolkata.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 62
What guests love
- Exceptional staff service, with many guests highlighting the helpfulness and friendliness of the team, including specific mentions of Abhirup Chatterjee and Manos.
- Strong breakfast offerings, with a well-received buffet and positive sentiment in the 'Breakfast' category.
- Historical charm and ambiance, with guests frequently mentioning the colonial architecture, vintage décor, and nostalgic atmosphere.
Worth knowing
- Rooms and bathrooms show signs of aging, with recurring complaints about dampness, mold, outdated fixtures, and poor maintenance.
- Noise issues in certain rooms, particularly those adjacent to the dining area, affecting guest comfort.
- Mixed reviews on food quality, with some guests finding the restaurant and cafe offerings overpriced or below expectations.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
- Kitchen in some rooms
Common questions
Is the breakfast at The Elgin Fairlawn highly rated?
Yes, the breakfast is highly rated, with guests frequently praising the quality and variety of the free breakfast buffet. It has a positive sentiment score of 38 in the breakfast category.
How is the service at The Elgin Fairlawn?
The service is consistently praised, with many guests highlighting the helpfulness and friendliness of the staff. It has a strong positive sentiment score of 95 in the service category.
Are the rooms and bathrooms in good condition?
The rooms and bathrooms show signs of aging, with recurring complaints about dampness, mold, outdated fixtures, and poor maintenance. The room category has a negative sentiment score of 20, indicating some concerns from guests.
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