The Glenburn Penthouse

The Glenburn Penthouse, Kanak Towers, 7A, Russel St, Park Street area, Kolkata, West Bengal 700071

4.6 · 198 reviews analysed
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Gumo's take

The Glenburn Penthouse is a boutique hotel in Kolkata that offers a refined, heritage-inspired experience with a rooftop pool, restaurant, and spa. Known for its elegant decor, attentive service, and panoramic views of landmarks like the Victoria Memorial, it appeals to travelers seeking a luxurious and culturally immersive stay. Guests frequently praise the staff for their helpfulness and the property for its serene ambiance, making it a standout in the city’s hospitality scene.

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How guests rate it

Location
93
Facilities
90
Staff & Service
88
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service with a dedicated and friendly staff, as highlighted by numerous positive reviews and specific mentions of individuals like Sapphira, Subhanker, and Abul Hayat.
  • Unique rooftop pool and terrace with stunning views of Kolkata’s landmarks, including the Victoria Memorial and Maidan.
  • High-quality dining experience with a restaurant that is described as one of the best in Kolkata, offering a blend of heritage ambiance and modern cuisine.

Worth knowing

  • Some guests have reported inconsistent service quality, particularly at the restaurant, with complaints about food presentation, flavor, and staff attentiveness during events or dining.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Golf
  • Horseback riding
  • Boutique shopping
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the hotel have a restaurant, and what do guests say about the dining experience?

Yes, The Glenburn Penthouse has a restaurant that is often praised as one of the best in Kolkata. While 14 reviews highlight positive experiences with the heritage ambiance and modern cuisine, 2 reviews mention some inconsistencies in food presentation and flavor.

What kind of service can guests expect at The Glenburn Penthouse?

Guests frequently praise the service at The Glenburn Penthouse, with 24 positive reviews highlighting the attentive and friendly staff, including individuals like Sapphira, Subhanker, and Abul Hayat. However, 6 reviews note occasional inconsistencies, particularly in the restaurant service.

Are there fitness facilities available at the hotel?

Yes, the hotel features a free fitness center equipped with treadmills, weight machines, and free weights. Guests have given entirely positive feedback about the fitness amenities, with no negative or neutral comments reported.

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