The Lake Hotel

The Lake Hotel, 38 3A Gariahat Road, Road, opposite to AMRI Hospital, Dhakuria, South End Park, Keyatala, Kolkata, West Bengal 700029

3.9 · 482 reviews analysed
The Lake Hotel – photo 1
The Lake Hotel – photo 2
The Lake Hotel – photo 3
The Lake Hotel – photo 4

Gumo's take

The Lake Hotel in Kolkata is a 3-star property known for its contemporary interiors, convenient location, and value for money. It is best suited for budget-conscious travelers, business guests, and couples looking for a comfortable stay in a central area. While the hotel has received praise for its cleanliness, room comfort, and helpful staff, some guests have raised concerns about its unprofessional handling of cancellations and advance payments.

Get your personal match score

Run a live research on The Lake Hotel — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.

Research this stay

How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Contemporary and comfortable room interiors with 42-inch LED TVs and air conditioning
  • Convenient location near Gariahat Market, restaurants, and business hubs like Jodhpur Park
  • Friendly and helpful staff, with reports of personalized service from individuals like Mr. Avijit

Worth knowing

  • Unprofessional handling of cancellations and refusal to refund advance payments, even when cancellations were made well in advance
  • In-house restaurant was not operational at the time of some reviews, limiting on-site dining options

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Air conditioning
  • Restaurant
  • Room service
  • Breakfast (free)
  • Pool
  • Parking (extra charge)
  • Car rental onsite
  • Local shuttle

Common questions

Is there free Wi-Fi available at The Lake Hotel?

Yes, The Lake Hotel offers free Wi-Fi to its guests.

What are the main concerns guests have about The Lake Hotel?

Some guests have raised concerns about the unprofessional handling of cancellations and the refusal to refund advance payments, even when cancellations were made well in advance.

Are there dining options available at The Lake Hotel?

The hotel has a restaurant, but it was reported to be non-operational at the time of some reviews, which limited on-site dining options.

People also searched for