The LaLiT Great Eastern Kolkata
The LaLiT Great Eastern Kolkata, Dalhousie Square 1, 2,3, Old Court House St, Ward Number 1, Kolkata, West Bengal 700001
Gumo's take
The LaLiT Great Eastern Kolkata is a 5-star heritage hotel known for its elegant ambiance, exceptional service, and proximity to major attractions like the Victoria Memorial and Eden Gardens. Guests frequently praise the spacious and well-designed rooms, the variety of dining options, and the warm, attentive staff. The hotel's breakfast buffet and proximity to cultural landmarks make it a popular choice for both leisure and business travelers. However, some guests have noted issues with bathroom quality, which slightly detracts from the overall experience.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 86
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with guests frequently praising the professionalism and attentiveness of the team, including specific mentions of Mr. James.
- Spacious, well-designed rooms with a blend of traditional charm and modern luxury, as noted in multiple reviews.
- Convenient location near major attractions like the Victoria Memorial and Eden Gardens, enhancing the overall guest experience.
Worth knowing
- Some guests have reported issues with bathroom quality, with negative sentiment indicating dissatisfaction in this area.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
Common questions
Is the hotel's breakfast buffet a popular feature among guests?
Yes, the breakfast buffet is a notable feature of The LaLiT Great Eastern Kolkata, with 461 positive mentions in reviews and a breakfast buffet explicitly listed among the hotel's amenities.
What are the key strengths of the hotel's service and staff?
The hotel is highly praised for its exceptional staff service, with 1954 positive mentions in reviews. Guests frequently commend the professionalism and attentiveness of the team, including specific praise for Mr. James.
Are there any common complaints about the hotel's facilities?
Yes, some guests have reported issues with the quality of the bathrooms, with 54 negative mentions in the sentiment breakdown. This is one of the few areas where guest satisfaction is notably lower.
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