The Little Heaven Hotel

The Little Heaven Hotel, 21, Italgacha Rd, Motilal Colony, Rajbari, Dum Dum, Kolkata, West Bengal 700028

4.4 · 163 reviews analysed
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Gumo's take

The Little Heaven Hotel in Kolkata is a budget-friendly option near the airport, known for its clean and comfortable rooms, friendly staff, and excellent food. Guests frequently praise the proximity to the airport and the efficiency of check-in and check-out. While the hotel is ideal for short stays, business travelers, and couples, some guests have noted minor issues such as noise and occasional service inconsistencies. Overall, it offers a pleasant and value-for-money experience for travelers seeking convenience and basic comforts.

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How guests rate it

Location
92
Facilities
78
Staff & Service
85
Room Comfort & Cleanliness
82

What guests love

  • Clean and well-maintained rooms with modern amenities like mini-fridges and air conditioning, especially for the price point.
  • Friendly and helpful staff, with several guests specifically mentioning Mr. Rajubhadra, Mr. Prashanta Babu, and Mr. Sujjit Shetty for their courteous service.
  • High-quality and reasonably priced food, with a well-reviewed in-house restaurant and room service.

Worth knowing

  • Some guests reported noise issues, including street noise and thin walls between rooms.
  • A few negative reviews highlighted poor service experiences, including rude staff and unprofessional behavior at the front desk.
  • Issues with basic amenities such as broken shower taps, lack of hot water, and missing toilet paper were noted in a few reviews.
  • Early check-in and airport drop-off charges were seen as unreasonable by some guests.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Air conditioning
  • Coffee maker in some rooms

Common questions

Is The Little Heaven Hotel in Kolkata suitable for business travelers?

Yes, The Little Heaven Hotel is ideal for business travelers due to its clean and comfortable rooms with modern amenities like mini-fridges and air conditioning, as well as efficient check-in and check-out processes.

What are the common guest complaints about The Little Heaven Hotel?

Some guests have reported noise issues, such as street noise and thin walls between rooms, along with occasional service inconsistencies, including rude staff and problems with basic amenities like broken shower taps and missing toilet paper.

What do guests say about the food at The Little Heaven Hotel?

Guests frequently praise the high-quality and reasonably priced food at The Little Heaven Hotel, with positive reviews for its in-house restaurant and room service.

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