The Park Hotel
The Park Hotel, 17, Park St, Taltala, Kolkata, West Bengal 700016
Gumo's take
The Park Hotel in Kolkata is an iconic, 5-star property located on Park Street, known for its vibrant nightlife, retro charm, and proximity to major attractions like the Indian Museum and Victoria Memorial. It offers a range of amenities including an outdoor pool, spa, multiple dining options, and a fitness center. While the hotel is praised for its central location and some aspects of service, recurring complaints about noise from on-site clubs, outdated room conditions, and inconsistent staff behavior highlight areas needing improvement. It is best suited for travelers seeking a lively, centrally located stay who are less sensitive to late-night disturbances.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Strong location on Park Street, within walking distance to major attractions like the Indian Museum and Victoria Memorial.
- Positive sentiment around dining and breakfast, with guests praising the variety and quality of food.
- Well-regarded fitness center and spa, with positive mentions of the outdoor pool.
Worth knowing
- Recurring complaints about loud music from on-site clubs and pubs, with noise levels disturbing guests until 4 AM, especially on weekends.
- Multiple reports of outdated and poorly maintained rooms, including issues with bathroom fixtures, heavy sliding doors, and poor soundproofing.
- Inconsistent and sometimes poor service from staff, including long check-in times, unresponsive front desk, and rude behavior from some employees.
- Issues with cleanliness in certain areas, including dirty bathrooms, unpleasant odors, and pest problems reported in some rooms.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Spa
- Hair salon
- Accessible
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Outdoor pool
- Hot tub
- Parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is The Park Hotel in Kolkata a good choice for someone who wants to be close to major attractions?
Yes, The Park Hotel is located on Park Street and is within a 11-minute walk to the Indian Museum and Victoria Memorial, making it convenient for travelers who want to explore major attractions on foot.
Are there any issues with noise at The Park Hotel that I should be aware of?
Yes, there are recurring complaints about loud music from on-site clubs and pubs, with noise levels disturbing guests until 4 AM, especially on weekends. This makes the hotel less suitable for those sensitive to late-night disturbances.
What are the dining options like at The Park Hotel?
The Park Hotel has multiple dining options and is praised for its breakfast buffet and restaurant quality. Guests frequently mention the restaurant positively, and the hotel is known for its dining experience.
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