The Pearl Hotel Kolkata
The Pearl Hotel Kolkata, Radha Madhav Dutta Garden Lane , VIP gate on, 35 Z, Eastern Metropolitan Bypass, Opposite Salt Lake stadium, Beleghata, Kolkata, West Bengal 700010
Gumo's take
The Pearl Hotel Kolkata is a mid-range property located on the Eastern Metropolitan Bypass, near Salt Lake Stadium and Subhas Sarovar. It offers 24-hour dining, a bar, and free breakfast, with some rooms featuring kitchenettes. While the hotel is praised for its convenient location and occasional positive service experiences, it suffers from recurring issues with cleanliness, particularly in bathrooms, and inconsistent maintenance of rooms and facilities. Guests report mixed experiences, with some enjoying the ambiance and service, while others describe the rooms as small, unhygienic, and poorly maintained.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 52
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location near major attractions like Salt Lake Stadium and Subhas Sarovar, with easy access to public transport.
- 24-hour restaurant and bar, with some guests praising the food quality and ambiance.
- Positive service experiences reported by some guests, including helpful and polite staff.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms and bathrooms, including mold, foul odors, and broken fixtures.
- Inconsistent and slow service, with reports of unresponsive staff and delayed room service.
- Rooms are described as small and outdated, with some guests noting issues like water leakage and non-functional air conditioning.
- Negative dining experiences, including repetitive menus, cold food, and limited breakfast options.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel clean, especially the bathrooms?
The hotel has recurring complaints about cleanliness, particularly in bathrooms, with guests reporting issues like mold, foul odors, and broken fixtures. Bathroom cleanliness is a notable concern based on guest feedback.
What are the dining options at The Pearl Hotel Kolkata?
The hotel offers a 24-hour restaurant and bar, with a dinner buffet available. However, dining experiences are mixed, with some guests praising the food quality and ambiance, while others noted repetitive menus and cold food.
How is the air conditioning in the rooms?
Air conditioning is available, but there are reports of non-functional units and issues with room temperature control. Guests have mentioned air conditioning problems multiple times in their reviews.
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