The Westin Kolkata Rajarhat
The Westin Kolkata Rajarhat, Plot No, 2, AA II, Newtown, New Town, West Bengal 700135
Gumo's take
The Westin Kolkata Rajarhat is a modern 5-star hotel in New Town, known for its spacious rooms, excellent service, and premium amenities like a saltwater pool and spa. It is particularly praised for its hospitality, cleanliness, and dining experiences, especially at Seasonal Tastes and 31/32. Business travelers and families appreciate its proximity to the airport and Eco Park, though some note the surrounding area is relatively undeveloped. Despite occasional complaints about food quality and service delays, the hotel maintains a strong reputation for comfort and attention to detail.
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Research this stayHow guests rate it
- Location
- 83
- Facilities
- 88
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-maintained rooms with modern amenities and excellent views, particularly praised for their comfort and attention to detail.
- High-quality dining experiences, especially at Seasonal Tastes and 31/32, with a wide variety of food and attentive service.
- Outstanding hospitality and staff responsiveness, with many guests highlighting the friendliness and helpfulness of specific team members like Nripen, Mampi, and Indrani.
Worth knowing
- Some guests reported inconsistencies in food quality, particularly with breakfast and banquet offerings, including missing regional dishes and poor preparation of certain items.
- Service delays and unresponsiveness were occasionally noted, especially with room service and dining staff, affecting the overall experience for some guests.
- A few guests mentioned issues with air conditioning and mattress comfort, which detracted from the otherwise premium experience.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Kid-friendly
- Babysitting
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Car rental onsite
- Accessible
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar in some rooms
Common questions
What are the dining options available at The Westin Kolkata Rajarhat?
The hotel offers high-quality dining experiences, especially at Seasonal Tastes and 31/32, with a wide variety of food and attentive service. Guests have praised the breakfast buffet and banquet offerings, though some have noted occasional inconsistencies in food quality.
Is the hotel suitable for families?
Yes, the hotel is kid-friendly and offers amenities like babysitting services, making it suitable for families. Guests have praised the spacious rooms and overall comfort, though a few have mentioned issues with mattress comfort and air conditioning.
What amenities are available for business travelers?
The hotel features a business center, meeting rooms, and is located just 5 minutes from New Town Eco Park. It is well-suited for business travelers, though some have noted occasional service delays in room service and dining.
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