Townhouse Lake Town Clock Tower Formerly Crown Comfort

Townhouse Lake Town Clock Tower Formerly Crown Comfort, Plot No. 401, Lake Town Rd, Block B, Lake Town, Kolkata, West Bengal 700055

4.8 · 130 reviews analysed
Townhouse Lake Town Clock Tower Formerly Crown Comfort – photo 1
Townhouse Lake Town Clock Tower Formerly Crown Comfort – photo 2
Townhouse Lake Town Clock Tower Formerly Crown Comfort – photo 3
Townhouse Lake Town Clock Tower Formerly Crown Comfort – photo 4

Gumo's take

The Townhouse Lake Town Clock Tower Formerly Crown Comfort is a budget-friendly hotel in Kolkata that offers a clean, comfortable, and well-maintained stay with a homely atmosphere. It is particularly praised for its polite and helpful staff, 24/7 front desk service, and proximity to major attractions like the Victoria Memorial and Howrah Bridge. Guests appreciate the cleanliness of the rooms and the overall value for money, making it a popular choice for travelers seeking a peaceful and affordable stay in the Lake Town area.

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How guests rate it

Location
89
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Highly praised for the cleanliness and comfort of the rooms, with many guests noting the well-maintained and cozy environment.
  • Staff are consistently described as polite, helpful, and responsive, contributing to a welcoming and personalized guest experience.
  • The hotel's location in Lake Town is convenient, with easy access to major landmarks and transportation hubs like Howrah Junction railway station.

Worth knowing

  • A few guests reported issues with water supply and maintenance, including leaking bathroom fittings and sticky floors.
  • Some negative reviews highlighted poor communication from staff, including staff speaking only in Bengali without considering guests' language limitations.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Air conditioning
  • Kitchen
  • Room service
  • Breakfast (extra charge)

Common questions

Is the hotel clean and comfortable?

Yes, the hotel is highly praised for the cleanliness and comfort of its rooms, with many guests noting the well-maintained and cozy environment.

What are the staff like at the hotel?

The staff are consistently described as polite, helpful, and responsive, contributing to a welcoming and personalized guest experience.

Does the hotel offer room service?

Yes, the hotel is one of the few in the area with room service, making it a convenient option for guests.

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