Transitel - A Boutique Hotel
Transitel - A Boutique Hotel, 173/4/5, VIP Rd, Ramkrishna Pally, Kaikhali, Kolkata, West Bengal 700052
Gumo's take
Transitel - A Boutique Hotel in Kolkata is a mid-range property known for its proximity to the airport and 24-hour room service, making it a popular choice for travelers seeking convenience. While it has a strong reputation for cleanliness and housekeeping, particularly praised for staff like Nandita and Puja, the hotel faces recurring complaints about false advertising, poor room maintenance, and inconsistent service. Guests often highlight the cleanliness and friendly staff, but many negative reviews cite misleading room photos, unclean linens, and unresponsive or rude front desk behavior.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Highly praised housekeeping service, with multiple reviews specifically mentioning staff like Nandita and Puja for their cleanliness and attentiveness.
- Convenient location near Netaji Subhas Chandra Bose International Airport and major attractions like Eco Park and Victoria Memorial.
- 24-hour room service and a rooftop restaurant with a dinner buffet, which are rare in the area.
Worth knowing
- Recurring complaints about false advertising, with guests reporting that rooms and amenities do not match online photos or descriptions.
- Numerous reports of poor room maintenance, including broken fixtures, stained linens, and unclean bathrooms.
- Inconsistent and sometimes rude service from front desk and restaurant staff, with several reviews citing unresponsiveness and poor customer treatment.
- Issues with amenities like non-functional Wi-Fi, faulty air conditioning, and poor water pressure in showers.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Nightclub
- Kid-friendly
- Accessible
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's location convenient for travelers arriving at Netaji Subhas Chandra Bose International Airport?
Yes, the hotel is conveniently located within a 21-minute drive from Netaji Subhas Chandra Bose International Airport, making it a popular choice for travelers seeking proximity to the airport.
How is the hotel's housekeeping service based on guest reviews?
The hotel's housekeeping service is highly praised, with multiple reviews specifically mentioning staff like Nandita and Puja for their cleanliness and attentiveness. It is one of the most positively reviewed aspects of the hotel.
Are there any recurring issues with the hotel's rooms or amenities?
Yes, there are recurring complaints about poor room maintenance, including broken fixtures, stained linens, and unclean bathrooms. Guests also report issues with amenities such as non-functional Wi-Fi and faulty air conditioning.
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