Transitel - A Boutique Hotel
Transitel - A Boutique Hotel, 173/4/5, VIP Rd, Ramkrishna Pally, Kaikhali, Kolkata, West Bengal 700052
Gumo's take
Transitel - A Boutique Hotel in Kolkata is a mid-range hotel known for its proximity to the airport and 24-hour room service, making it a popular choice for business travelers and transit guests. While it offers a rooftop bar, restaurant, and free breakfast, the hotel has mixed reviews regarding room quality and cleanliness, with some guests reporting outdated or poorly maintained rooms. Positive feedback often highlights the helpfulness of specific staff members like Nandita and Shyam, while negative reviews frequently cite misleading online room images, poor hygiene, and unprofessional behavior from front desk staff.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Proximity to Netaji Subhas Chandra Bose International Airport and major attractions like Eco Park and Howrah Bridge
- 24-hour room service and free breakfast, with some guests praising the food quality and variety
- Positive mentions of specific staff members like Nandita and Shyam for their helpful and courteous service
Worth knowing
- Frequent complaints about misleading room photos and outdated, poorly maintained rooms, including issues with AC, plumbing, and cleanliness
- Unprofessional and rude behavior from some front desk and management staff, including delays in check-in and unresponsive service
- Negative sentiment around bathroom cleanliness, with many guests reporting unhygienic conditions and poor maintenance
- Issues with false advertising, including discrepancies between online room descriptions and actual room conditions
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Nightclub
- Kid-friendly
- Accessible
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is there 24-hour room service available at Transitel - A Boutique Hotel?
Yes, Transitel - A Boutique Hotel offers 24-hour room service, which is one of its key strengths and a popular feature among guests.
What are the common guest complaints about the hotel's rooms?
Guests have frequently reported issues with room quality and cleanliness, including outdated or poorly maintained rooms, problems with air conditioning, plumbing, and unhygienic bathroom conditions.
How is the breakfast at the hotel, and is it included in the stay?
Yes, the hotel offers free breakfast, and it is positively reviewed by guests for its quality and variety, making it a notable highlight of the property.
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