Zone by The Park New Market Kolkata

Zone by The Park New Market Kolkata, Wellington Centre, 42, SN Banerjee Road, New Market Area, Taltala, Kolkata, West Bengal 700014

4.8 · 416 reviews analysed
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Gumo's take

Zone by The Park New Market Kolkata is a modern, mid-range hotel known for its exceptional service, cleanliness, and convenient location in the heart of the city. Guests consistently praise the staff for their hospitality, professionalism, and attentiveness, particularly highlighting individuals like Jayati, Ujjal, and Chef Sudip. The hotel is ideal for business travelers and tourists seeking a comfortable base near major attractions like the Indian Museum and Howrah Bridge. With a 4.8/5 rating across 312 Google reviews, it stands out for its welcoming atmosphere and quality dining options.

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How guests rate it

Location
90
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, with multiple reviews highlighting the professionalism and hospitality of individuals like Jayati, Ujjal, and Chef Sudip.
  • Clean, well-maintained rooms and facilities, with guests frequently noting the comfort and modern amenities.
  • Convenient location near major attractions like the Indian Museum and Howrah Bridge, with easy access to public transit.

Worth knowing

  • One 3-star review mentioned minor cleanliness issues, such as hair on pillows and a cramped shower layout.

Common questions

What is the general guest satisfaction with the service at Zone by The Park New Market Kolkata?

Guests are highly satisfied with the service at the hotel. The staff, including individuals like Jayati, Ujjal, and Chef Sudip, are frequently praised for their hospitality and professionalism, with 31 positive mentions in the sentiment breakdown and no negative feedback.

Is the hotel located near public transportation and major attractions?

Yes, the hotel is conveniently located within a 4-minute walk from the nearest public transit and a 6-minute drive to the Shaheed Minar. It's also close to major attractions like the Indian Museum and Howrah Bridge, making it ideal for tourists and business travelers.

Are there any reported issues with cleanliness or room conditions?

Most guests report positive experiences with cleanliness. However, one 3-star review mentioned minor issues such as hair on pillows and a cramped shower layout. Overall, the hotel maintains a high standard of cleanliness as noted in the positive guest feedback.

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