ZQ Guest House(new market dharmatala)

ZQ Guest House(new market dharmatala), 12/1 Lindsay Street Nellie Sengupta Sarani, Lindsey street, near Khadya Bhavan, Kolkata, West Bengal 700087

4.4 · 191 reviews analysed
ZQ Guest House(new market dharmatala) – photo 1
ZQ Guest House(new market dharmatala) – photo 2
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Gumo's take

ZQ Guest House (New Market Dharmatala) is a budget-friendly hotel located in the heart of Kolkata, ideal for travelers seeking proximity to markets and transit. While praised for its friendly service and cleanliness, the hotel faces consistent criticism for cramped, poorly ventilated rooms and occasional unprofessional behavior from staff. Guests who prioritize location and affordability over spacious accommodations may find it suitable for short stays.

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How guests rate it

Location
85
Facilities
60
Staff & Service
75
Room Comfort & Cleanliness
65

What guests love

  • Friendly and helpful staff, with many guests highlighting the polite and cooperative behavior of the manager and other personnel.
  • Cleanliness of rooms is a notable strength, with many positive reviews emphasizing spotless and well-maintained rooms.
  • Strategic location in New Market, offering easy access to major attractions like the Indian Museum and public transit.

Worth knowing

  • Rooms are frequently described as extremely small and cramped, with some unsuitable for taller guests or families.
  • Bathroom conditions are a recurring issue, with complaints about tight spaces, poor hygiene, and unpleasant smells.
  • Unprofessional or rude behavior from certain staff members, particularly the manager, has been reported in multiple negative reviews.

Common questions

Is the hotel clean and well-maintained?

Yes, the hotel is known for its cleanliness, with many guests highlighting spotless and well-maintained rooms. However, there are some complaints about bathroom hygiene and unpleasant smells.

How is the service at ZQ Guest House?

The service is generally praised, with many guests noting friendly and helpful staff. However, there are occasional reports of unprofessional or rude behavior, particularly from the manager.

What are the room conditions like?

The rooms are frequently described as extremely small and cramped, which may be unsuitable for taller guests or families. Despite this, the overall property receives positive feedback for its maintenance and layout.

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