Arenaa Star Hotel

Arenaa Star Hotel, 49-51, Jalan Hang Lekiu, Kuala Lumpur City Centre, 50100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

3.3 · 5,780 reviews analysed
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Gumo's take

Arenaa Star Hotel is a 4-star hotel located in the heart of Kuala Lumpur, near Chinatown and major attractions like Pudu Sentral and Dataran Merdeka. While it offers a convenient location and spacious lobby, guest reviews are mixed, with some praising the helpful staff and proximity to public transport, while others report issues with cleanliness, room quality, and maintenance. It may be suitable for budget-conscious travelers who prioritize location over luxury, but it is not recommended for those seeking a high-end or trouble-free stay.

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How guests rate it

Location
85
Facilities
60
Staff & Service
70
Room Comfort & Cleanliness
55

What guests love

  • Convenient location near Chinatown, public transport, and major landmarks like Dataran Merdeka and Central Market.
  • Helpful and friendly front-of-house staff, as noted in several reviews.
  • Rooms are generally spacious and well-furnished, with amenities like free Wi-Fi, LCD TVs, and tea/coffee facilities.

Worth knowing

  • Multiple reports of cleanliness issues, including bugs, dirty linens, and poor maintenance of facilities like air conditioning and plumbing.
  • Rooms often suffer from poor lighting, thin curtains, and noise issues, especially from hallway AC units.
  • Facilities like the breakfast bistro and pool are underdeveloped or poorly maintained, with complaints about limited options and unimpressive amenities.

Common questions

Is Arenaa Star Hotel located near major attractions in Kuala Lumpur?

Yes, Arenaa Star Hotel is located near major attractions such as Chinatown, Dataran Merdeka, and Central Market, making it a convenient choice for travelers exploring the city.

What are the common guest complaints about Arenaa Star Hotel?

Guests have reported issues with cleanliness, including bugs and dirty linens, as well as poor maintenance of facilities like air conditioning and plumbing. Some also mentioned noise and poor lighting in the rooms.

Are the rooms at Arenaa Star Hotel spacious and well-furnished?

Yes, the rooms are generally spacious and well-furnished, offering amenities like free Wi-Fi, LCD TVs, and tea/coffee facilities, though some guests have noted issues with lighting and noise from hallway AC units.

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