Berjaya Times Square Service Suite Kuala Lumpur
east, Berjaya Times Square Service Suite Kuala Lumpur, Berjaya Times Square, No. 1/77b, Suite A-17-12, Jln Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Gumo's take
Berjaya Times Square Service Suite Kuala Lumpur is a budget-oriented serviced apartment with a problematic reputation for cleanliness, maintenance, and service. While it offers a prime location within the Berjaya Times Square mall and spacious rooms, most guests report outdated facilities, poor hygiene, and unprofessional management. It may appeal to budget travelers who prioritize location over comfort, but the overall experience is marred by recurring complaints about cockroach infestations, unclean rooms, and unresponsive staff.
Get your personal match score
Run a live research on Berjaya Times Square Service Suite Kuala Lumpur — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 75
- Facilities
- 30
- Staff & Service
- 20
- Room Comfort & Cleanliness
- 25
What guests love
- Prime location within Berjaya Times Square mall, offering easy access to shopping and dining.
- Spacious rooms that can accommodate larger groups or families.
Worth knowing
- Recurring reports of cockroach infestations and unclean rooms, including smelly bedsheets and yellow stains.
- Poor maintenance of facilities, including broken air conditioners, weak toilet flushes, and faulty electrical outlets.
- Unprofessional and unresponsive staff, with complaints about rude behavior and lack of assistance.
- Lack of proper reception services, requiring guests to call or message for check-in and check-out.
Amenities
- Wi-Fi
- Outdoor pool
- Fitness center
- Sauna
- Front desk (24 hour)
- Airport shuttle (extra charge)
- Kitchen
Common questions
Is the hotel clean and well-maintained?
No, the hotel has recurring reports of poor cleanliness, including cockroach infestations, smelly bedsheets, and yellow stains. Guests also note poor maintenance issues such as broken air conditioners and faulty electrical outlets.
What are the key strengths of this hotel?
The key strengths include its prime location within the Berjaya Times Square mall, offering easy access to shopping and dining, and spacious rooms that can accommodate larger groups or families.
Is the staff at the hotel helpful and professional?
No, guests have reported unprofessional and unresponsive staff, including complaints about rude behavior and a lack of assistance. The hotel also lacks proper reception services, requiring guests to call or message for check-in and check-out.
People also searched for
Sky Pool Suites @ Riveria City KL Sentral by Minshuku
Kuala Lumpur
★ 3.7 (101,500 reviews analysed)
Riveria City KL Sentral by Sky Pool Minshuku is a 2-star apartment located in the Brickfields area of Kuala Lumpur…
Hilton Kuala Lumpur
Kuala Lumpur
★ 4.5 (21,317 reviews analysed)
Hilton Kuala Lumpur is a 5-star hotel located in KL Sentral, offering a prime location with easy access to the airport…
DoubleTree by Hilton Kuala Lumpur
Kuala Lumpur
★ 4.5 (15,013 reviews analysed)
The DoubleTree by Hilton Kuala Lumpur is a well-located hotel in the heart of the city, offering a convenient base for…
Aloft Kuala Lumpur Sentral
Kuala Lumpur
★ 4.4 (12,213 reviews analysed)
Aloft Kuala Lumpur Sentral is a modern, stylish hotel located in the heart of KL Sentral, offering excellent…
Shangri-La Kuala Lumpur
Kuala Lumpur
★ 4.6 (11,207 reviews analysed)
Shangri-La Kuala Lumpur is a luxury hotel known for its exceptional service, elegant ambiance, and strong emphasis on…
W Kuala Lumpur
Kuala Lumpur
★ 4.7 (11,158 reviews analysed)
W Kuala Lumpur is a design-forward, vibrant hotel located in the heart of KLCC, offering a youthful and energetic…