Kingston Hotel 3 By iBilik @ Kuala Lumpur
Kingston Hotel 3 By iBilik @ Kuala Lumpur, 36, Jalan Baba, Pudu, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
Kingston Hotel 3 By iBilik @ Kuala Lumpur is a budget-friendly, modern hotel known for its eclectic theme rooms and friendly, professional staff. Guests frequently praise the cleanliness and comfort of the rooms, as well as the helpfulness of staff like Torikul, Nana, Nafis, and Karen. While the hotel is praised for its convenient location near public transport and shopping areas, some guests note that the rooms can feel dated or have minor maintenance issues. Overall, it is a popular choice for travelers seeking a comfortable and affordable stay in KL with a focus on good service.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, particularly Torikul, Nana, Nafis, and Karen, for their friendly, professional, and responsive service.
- Clean and comfortable rooms with some unique themed options, such as the spaceship or Paris-themed rooms.
- Convenient location near public transport (Imbi Monorail station) and shopping areas like Times Square and Pavilion.
Worth knowing
- Some guests reported dated or worn-out rooms, with issues like non-functional hot water, mold, or lack of windows.
- A few negative reviews mention poor maintenance, including bed bugs and non-working appliances like TVs and water heaters.
- Limited or no breakfast options and lack of basic amenities like safe boxes in some rooms.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Kid-friendly
- Fitness center
- Air conditioning
- Restaurant
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
Common questions
Is the hotel's location convenient for public transport and shopping?
Yes, the hotel is conveniently located near the Imbi Monorail station and shopping areas like Times Square and Pavilion, making it easy for guests to explore Kuala Lumpur.
What are the key strengths of the hotel's service and staff?
The hotel is highly praised for its friendly and professional staff, particularly Torikul, Nana, Nafis, and Karen, who are known for being helpful and responsive to guests' needs.
Are there any notable issues with the hotel's rooms or maintenance?
Some guests have reported that the rooms can feel dated or have minor maintenance issues, such as non-functional hot water, mold, lack of windows, or non-working appliances like TVs and water heaters.
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