Oakwood Hotel & Residence Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur, 222, Jln Ampang, Kampung Datuk Keramat, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
Oakwood Hotel & Residence Kuala Lumpur is a mid-range serviced apartment hotel located in the heart of Kuala Lumpur’s Golden Triangle, offering spacious rooms, a strategic location near major attractions, and a blend of home-like comfort with hotel amenities. It is best suited for families, business travelers, and those seeking a balance between comfort and affordability. While the hotel is praised for its friendly staff and convenient location, mixed reviews highlight inconsistencies in room maintenance and service reliability.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Spacious and well-furnished One-Bedroom Deluxe Apartments with kitchenettes and separate living areas
- Friendly, efficient, and helpful staff with a high level of service and responsiveness
- Strategic location near the Petronas Twin Towers and KL’s shopping and business districts
Worth knowing
- Inconsistent room maintenance and cleanliness, including reported issues with old mattress stains and lingering odors
- Occasional lapses in service reliability, such as unresponsive front desk and malfunctioning air conditioning
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Pool
- Outdoor pool
- Adult-only pool
- Wading pool
- Parking (free)
- Self parking (extra charge)
- Transfer
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Front desk
- Baggage storage
- Concierge
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Meeting rooms
- English
- Mandarin
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Does the hotel offer free Wi-Fi for guests?
Yes, the hotel offers free Wi-Fi for guests, both in the rooms and in public areas.
Is there a pool available at the hotel?
Yes, the hotel has an outdoor pool with separate areas for adults and a wading pool for children.
What are the common concerns mentioned by guests about the hotel?
Guests have reported mixed reviews regarding inconsistent room maintenance, such as old mattress stains and lingering odors, as well as occasional lapses in service reliability like unresponsive front desk and malfunctioning air conditioning.
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