Ramada Encore By Wyndham Chinatown Kuala Lumpur

Ramada Encore By Wyndham Chinatown Kuala Lumpur, 1&3, Jalan Pudu Lama, Chinatown, 50200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

3-star property 3.8 · 774 reviews analysed
Ramada Encore By Wyndham Chinatown Kuala Lumpur – photo 1
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Gumo's take

Ramada Encore By Wyndham Chinatown Kuala Lumpur is a budget-friendly 3-star hotel located in the heart of Chinatown, offering easy access to local markets, temples, and shopping areas. It is particularly popular with Indian and South Asian travelers due to its cultural proximity and Indian-centric breakfast options. While the hotel receives praise for its friendly and helpful staff, cleanliness, and convenient location, it is also criticized for small rooms, inconsistent breakfast quality, and maintenance issues such as faulty air conditioning and cleanliness problems in some areas.

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How guests rate it

Location
86
Facilities
58
Staff & Service
74
Room Comfort & Cleanliness
62

What guests love

  • Friendly and helpful staff, with several guests specifically praising individuals like Tharisini and Saran for their exceptional service.
  • Clean and well-maintained rooms, with many guests noting the cleanliness and comfort of the beds.
  • Strategic location in Chinatown, offering easy access to local markets, temples, and public transport.

Worth knowing

  • Rooms are often described as small and cramped, with limited storage and no wardrobe in some cases.
  • Breakfast is a recurring point of criticism, with complaints about poor variety, repetitive dishes, and unclean presentation.
  • Maintenance issues such as faulty air conditioning, broken locks, and cleanliness problems in bathrooms and carpets are frequently reported.
  • Some guests noted poor service at the front desk, with unresponsive or unprofessional staff in certain instances.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Front desk (24 hour)
  • Airport shuttle (extra charge)
  • Air conditioning
  • Restaurant
  • Breakfast (extra charge)
  • Private bathroom
  • Shower

Common questions

Is the breakfast at the hotel of good quality?

The breakfast at the hotel is a mixed experience. While it is available, many guests have criticized it for poor variety, repetitive dishes, and unclean presentation, with more negative reviews than positive ones.

How is the service at the hotel?

The service at the hotel is generally praised, with many guests highlighting the friendly and helpful staff, particularly individuals like Tharisini and Saran. However, there are some reports of poor service at the front desk, with unresponsive or unprofessional staff in certain instances.

Is the hotel located in a convenient area?

Yes, the hotel is strategically located in Chinatown, offering easy access to local markets, temples, and public transport. It is within walking distance to Petaling Street Market and the Central Market, and just a 13-minute walk from the nearest public transit.

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