Regalia Residence The Sky Pool Suite

Regalia Residence The Sky Pool Suite, Regalia Residence, Jalan Anjung Putra, 2, Jln Sultan Ismail, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

3.8 · 629 reviews analysed
Regalia Residence The Sky Pool Suite – photo 1
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Regalia Residence The Sky Pool Suite – photo 4

Gumo's take

Regalia Residence The Sky Pool Suite is a mid-range property in Kuala Lumpur best known for its iconic rooftop infinity pool with panoramic views of the Petronas Twin Towers and KL skyline. It appeals to budget-conscious travelers and families seeking a memorable photo opportunity and convenient access to nearby attractions like Sunway Putra Mall and the LRT. While the location and pool are major draws, the property is often described as aging, with recurring complaints about lift delays, cleanliness, and inconsistent service. Guests who prioritize the view and pool experience over modern amenities may find it rewarding, but those seeking a polished, high-end stay may be disappointed.

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How guests rate it

Location
78
Facilities
62
Staff & Service
54
Room Comfort & Cleanliness
58

What guests love

  • Iconic rooftop infinity pool with stunning views of KL skyline and Petronas Twin Towers, frequently highlighted as a major attraction.
  • Convenient location near public transit (8 min walk to LRT) and major landmarks like Petronas Towers (10 min drive).
  • Affordable pricing with value-added amenities like kitchenettes, breakfast, and 24-hour convenience stores.

Worth knowing

  • Aging infrastructure with recurring complaints about lift delays, slow service, and poor maintenance (e.g., broken aircons, mold, and dirty carpets).
  • Inconsistent cleanliness in rooms and common areas, with reports of cockroaches, smelly towels, and unclean bathrooms.
  • Unfriendly or unresponsive staff and security, including rude behavior and poor communication during check-in and complaints.
  • Noise and crowding issues, especially in common areas and during peak hours, affecting the overall tranquility of the stay.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Cash
  • Pool
  • Fitness center
  • English
  • Mandarin
  • Restaurant
  • Convenience store
  • Self-service laundry
  • Elevator
  • Parking (extra charge)
  • Not accessible
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel's rooftop infinity pool a highlight of the stay?

Yes, the rooftop infinity pool is a major attraction, frequently mentioned by guests for its stunning views of the KL skyline and Petronas Twin Towers, with 24 mentions in guest reviews.

What are the main concerns regarding the hotel's cleanliness?

There are recurring complaints about cleanliness, including reports of cockroaches, smelly towels, unclean bathrooms, and dirty carpets, with 28 negative mentions in the cleanliness category.

How is the hotel's location in terms of public transportation and nearby attractions?

The hotel is conveniently located, with an 8-minute walk to the nearest public transit (LRT) and a 10-minute drive to the Petronas Twin Towers, making it accessible for exploring the city.

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