Scarletz KLCC
Scarletz KLCC, Jalan Yap Kwan Seng, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
Scarletz KLCC is a mid-range hotel located in the heart of Kuala Lumpur, near the iconic Petronas Towers and KLCC. It offers a mix of apartment-style accommodations with amenities like a rooftop pool, gym, and kitchen facilities. While the location is convenient and some guests praise the view and room aesthetics, the hotel has faced significant criticism for poor hygiene, unresponsive staff, and inconsistent service. It may appeal to budget-conscious travelers seeking a central location, but overall guest satisfaction is mixed due to recurring issues with cleanliness and management.
Get your personal match score
Run a live research on Scarletz KLCC — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 85
- Facilities
- 60
- Staff & Service
- 25
- Room Comfort & Cleanliness
- 35
What guests love
- Convenient location near KLCC and Petronas Towers
- Rooftop pool with city views
- Apartment-style rooms with kitchen facilities for longer stays
Worth knowing
- Recurring reports of poor hygiene, including dirty linens, unclean surfaces, and foul odors
- Unprofessional and unhelpful staff, with multiple complaints about rudeness and lack of responsiveness
- Inconsistent room availability and failure to honor pre-booked room types
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Pool
- Wading pool
- Lifeguard
- Fitness center
- Business center
- Meeting rooms
- Restaurant
- Bar
- Table service
- Front desk
- Baggage storage
- Concierge
- Convenience store
- Elevator
- Parking (extra charge)
- Self parking (extra charge)
- EV charger
- Accessible
- Accessible parking
- Air conditioning
- Kitchen
Common questions
Is there a pool at Scarletz KLCC?
Yes, Scarletz KLCC has a rooftop pool with city views, as well as a wading pool. There is also a lifeguard on duty.
What types of payment does the hotel accept?
Scarletz KLCC accepts credit cards, debit cards, NFC mobile payments, and cash.
What are some common guest complaints about the hotel?
Guests have reported recurring issues with poor hygiene, including dirty linens and unclean surfaces, as well as unprofessional and unresponsive staff.
People also searched for
Sky Pool Suites @ Riveria City KL Sentral by Minshuku
Kuala Lumpur
★ 3.7 (101,500 reviews analysed)
Riveria City KL Sentral by Sky Pool Minshuku is a 2-star apartment located in the Brickfields area of Kuala Lumpur…
Hilton Kuala Lumpur
Kuala Lumpur
★ 4.5 (21,317 reviews analysed)
Hilton Kuala Lumpur is a 5-star hotel located in KL Sentral, offering a prime location with easy access to the airport…
DoubleTree by Hilton Kuala Lumpur
Kuala Lumpur
★ 4.5 (15,013 reviews analysed)
The DoubleTree by Hilton Kuala Lumpur is a well-located hotel in the heart of the city, offering a convenient base for…
Aloft Kuala Lumpur Sentral
Kuala Lumpur
★ 4.4 (12,213 reviews analysed)
Aloft Kuala Lumpur Sentral is a modern, stylish hotel located in the heart of KL Sentral, offering excellent…
Shangri-La Kuala Lumpur
Kuala Lumpur
★ 4.6 (11,207 reviews analysed)
Shangri-La Kuala Lumpur is a luxury hotel known for its exceptional service, elegant ambiance, and strong emphasis on…
W Kuala Lumpur
Kuala Lumpur
★ 4.7 (11,158 reviews analysed)
W Kuala Lumpur is a design-forward, vibrant hotel located in the heart of KLCC, offering a youthful and energetic…