Signature Apartment at Scarletz Suites KLCC
Signature Apartment at Scarletz Suites KLCC, 25, Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
Scarletz Suites KLCC is a service apartment known for its central location near KLCC and its rooftop pool with city views. It is best suited for budget-conscious travelers or those seeking a convenient base for exploring Kuala Lumpur. While some guests praise the location and facilities, others report inconsistencies in cleanliness, maintenance, and service, particularly at the 'Mana-Mana' branch. Overall, the experience varies significantly depending on the specific branch and booking platform.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 75
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 65
What guests love
- Prime location near KLCC, offering easy access to the city center and nearby attractions
- Rooftop pool with great views of the city skyline
- Some guests report friendly and efficient service, particularly at the 'Five Senses' branch
Worth knowing
- Inconsistent cleanliness and maintenance, with reports of stains, mold, and outdated facilities
- Poor staff responsiveness and unprofessional behavior at certain branches, particularly 'Mana-Mana'
- Slow and overcrowded lifts, causing inconvenience for guests
Common questions
Is the hotel located near KLCC?
Yes, Scarletz Suites KLCC is known for its prime location near KLCC, offering easy access to the city center and nearby attractions.
Are there any reported issues with cleanliness or maintenance?
Yes, some guests have reported inconsistencies in cleanliness and maintenance, including stains, mold, and outdated facilities, particularly at the 'Mana-Mana' branch.
What are the main guest complaints about the service and facilities?
Guests have reported poor staff responsiveness and unprofessional behavior at certain branches, especially 'Mana-Mana,' as well as slow and overcrowded lifts.
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