Sunway Putra Hotel
Sunway Putra Hotel, 100, Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
Sunway Putra Hotel is a contemporary, mid-range hotel in Kuala Lumpur known for its spacious rooms, convenient location, and strong service. It is particularly popular with families and business travelers due to its proximity to Sunway Putra Mall, LRT station, and major attractions like the Petronas Twin Towers. Guests frequently praise the friendly and helpful staff, the variety of breakfast options, and the hotel's accessibility to shopping and public transport. While the property is not brand new and some amenities feel dated, the overall experience is positive, with many guests returning for repeat stays.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 74
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious and clean rooms with modern amenities, including a balcony with views of KL's skyline in many rooms.
- Strong service from staff, with many guests specifically mentioning helpful concierges and efficient check-in/check-out processes.
- Convenient location directly connected to Sunway Putra Mall and near public transport, including the LRT station.
Worth knowing
- Some rooms are reported to feel dark and musty, with outdated decor and limited natural light.
- Breakfast and dining options, while varied, have received mixed reviews for taste and consistency.
- Parking is not complimentary for hotel guests, with a daily fee of RM13, which some guests found unexpected or excessive.
- Check-in can be slow during peak times, with only one staff member initially available to handle queues.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Hair salon
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Accessible
- Business center
- Air conditioning
Common questions
Is breakfast included at Sunway Putra Hotel, and what do guests say about it?
Yes, breakfast is included at Sunway Putra Hotel, with a free breakfast buffet available. Guests have largely positive opinions about the variety, though reviews on taste and consistency are mixed.
What are the key strengths of Sunway Putra Hotel's service and location?
Sunway Putra Hotel is known for its strong service, with guests frequently praising the friendly and helpful staff, especially the concierges. Its convenient location is another major strength, as it is directly connected to Sunway Putra Mall and near the LRT station.
Is parking available at the hotel, and is it free for guests?
Yes, parking is available at the hotel, but it is not complimentary for guests. There is a daily parking fee of RM13, which some guests have found to be unexpected or excessive.
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