Swiss Hotel KL - Newly Renovated
Swiss Hotel KL - Newly Renovated, 12, Jalan Tuanku Abdul Rahman, City Centre, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Gumo's take
Swiss Hotel KL - Newly Renovated is a budget-friendly hotel in the heart of Kuala Lumpur, ideal for travelers seeking a no-frills stay with easy access to major attractions like Merdeka Square, the Petronas Twin Towers, and public transit. While the hotel has undergone renovations, many guests report ongoing issues with noise from nearby traffic and construction, as well as inconsistent cleanliness and room conditions. Despite these drawbacks, the hotel is praised for its friendly and helpful staff and its convenient location for exploring the city.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 58
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 52
What guests love
- Friendly and helpful staff, with several guests specifically mentioning the professionalism and kindness of the front desk team.
- Strategic location near major landmarks and public transport, including the LRT and Dataran Merdeka, making it ideal for city exploration.
- Affordable pricing for a central location, with many guests noting it as a budget-friendly option for short stays.
Worth knowing
- Persistent noise issues from nearby traffic, motorbikes, and ongoing construction, affecting sleep quality for many guests.
- Inconsistent cleanliness in rooms and bathrooms, with reports of mold, dust, and unclean surfaces.
- Limited and sometimes malfunctioning in-room amenities, including broken TVs, non-functional air conditioning, and missing toiletries.
- Parking is either unavailable or expensive, with guests reporting confusion and overcharging at the private parking lot adjacent to the hotel.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Indonesian
- Private bathroom
- Shower
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Air conditioning
- Refrigerator
- Minibar
Common questions
Is the hotel located near public transportation and major attractions?
Yes, the hotel is strategically located near major landmarks like Merdeka Square and the Petronas Twin Towers, and it is a 4-minute walk from the nearest public transit, making it convenient for exploring the city.
What are the common guest complaints about the hotel?
Common complaints include persistent noise from traffic and construction, inconsistent cleanliness in rooms and bathrooms, and issues with in-room amenities such as broken TVs and malfunctioning air conditioning.
How is the parking situation at the hotel?
Parking is either unavailable or expensive, and guests have reported confusion and overcharging at the private parking lot adjacent to the hotel, with a strong negative sentiment around this topic.
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