The Kuala Lumpur Journal Hotel

The Kuala Lumpur Journal Hotel, 30 Jalan Beremi, Off, Jln Sultan Ismail, Bukit Bintang, 50200 Kuala Lumpur, Malaysia

4.5 · 3,501 reviews analysed
The Kuala Lumpur Journal Hotel – photo 1
The Kuala Lumpur Journal Hotel – photo 2
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The Kuala Lumpur Journal Hotel – photo 4

Gumo's take

The Kuala Lumpur Journal Hotel is a boutique property in the heart of Bukit Bintang, known for its excellent service, convenient location, and modern amenities. Guests frequently praise the staff for their warmth and professionalism, with several reviews highlighting individuals like Farid, Munira, and Anamul for their exceptional hospitality. The hotel features a rooftop infinity pool, a bistro, and a complimentary afternoon tea service, making it ideal for both leisure and business travelers. Its proximity to major attractions like Pavilion KL, Jalan Alor, and the Petronas Twin Towers adds to its appeal, though some guests note that the property shows signs of age in certain areas.

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How guests rate it

Location
96
Facilities
82
Staff & Service
94
Room Comfort & Cleanliness
88

What guests love

  • Outstanding staff service, with multiple reviews praising the friendliness and attentiveness of front desk and housekeeping staff.
  • Excellent location in Bukit Bintang, within walking distance to major shopping malls, food streets, and public transport.
  • Complimentary amenities like afternoon tea, free minibar, and coffee maker in rooms enhance guest experience.

Worth knowing

  • Some guests noted that the hotel is showing its age, with a few reviews mentioning dusty corners, sticky floors, or outdated gym equipment.
  • Noise issues in adjoining rooms and from nearby nightlife were reported by a few guests.
  • Air conditioning performance was occasionally problematic, with some guests reporting insufficient cooling or noise from the unit.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Wading pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Free weights
  • Doctor on call
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (extra charge)
  • Self parking (extra charge)
  • EV charger
  • Accessible
  • Accessible elevator
  • Business center
  • Meeting rooms
  • English
  • Mandarin
  • Private bathroom
  • Shower

Common questions

Is the hotel located near major attractions in Kuala Lumpur?

Yes, The Kuala Lumpur Journal Hotel is located in Bukit Bintang, within walking distance to major attractions like Pavilion KL, Jalan Alor Food Street, and the Petronas Twin Towers.

What kind of service can guests expect at the hotel?

Guests frequently praise the hotel's outstanding service, with many reviews highlighting the warmth and professionalism of the staff, including individuals like Farid, Munira, and Anamul.

Are there any issues with the hotel's facilities or amenities?

Some guests have noted that the hotel shows signs of age, with outdated gym equipment and occasional issues with air conditioning performance, such as insufficient cooling or noise from the unit.

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