Upper View Regalia Hotel
Upper View Regalia Hotel, No. 2, Jalan Anjung Putra, Off, Jln Sultan Ismail, 50480, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
Upper View Regalia Hotel in Kuala Lumpur is known for its rooftop infinity pool with panoramic views of the city skyline, particularly the Petronas Twin Towers. It is a 4-star property that offers spacious, modern accommodations with a focus on comfort and convenience, including amenities like a fitness center, two outdoor pools, and a restaurant. The hotel is well-suited for couples, families, and business travelers due to its convenient location near public transit and major attractions. While the hotel receives praise for its atmosphere and service, some guests have noted issues with cleanliness, room maintenance, and accessibility.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 76
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 68
What guests love
- The rooftop infinity pool with stunning views of the Petronas Twin Towers is a major highlight, mentioned in 387 reviews.
- Positive sentiment around the fitness center and outdoor pool facilities.
- Staff are frequently praised for being friendly, professional, and helpful, especially during check-in and check-out.
Worth knowing
- Negative sentiment around cleanliness, particularly in bathrooms, with 213 negative mentions and some guests reporting cockroach infestations.
- Issues with room maintenance, including broken tiles, malfunctioning air conditioning, and poor drainage.
- Parking is criticized for being inconvenient and overpriced, with 181 negative mentions.
- Some guests reported poor service experiences, including rude staff and slow or unresponsive front desk assistance.
Amenities
- Wi-Fi
- Restaurant
- Bar
- Table service
- Breakfast
- Breakfast buffet
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Convenience store
- Full-service laundry
- Self-service laundry
- Elevator
- Kid-friendly
- Parking
- Self parking
- Pool
- Outdoor pool
- Wading pool
- Fitness center
- Air conditioning
- Kitchen in some rooms
- English
Common questions
What are the main highlights of Upper View Regalia Hotel?
The hotel is known for its rooftop infinity pool with panoramic views of the Petronas Twin Towers, praised in 387 reviews. It also features a fitness center and two outdoor pools, which guests have positively reviewed for their quality and convenience.
Are there any common issues guests have reported about the hotel?
Some guests have reported issues with cleanliness, particularly in bathrooms, with 213 negative mentions, including cockroach infestations. Room maintenance problems such as broken tiles and malfunctioning air conditioning have also been noted.
How is the parking situation at the hotel?
Parking is criticized for being inconvenient and overpriced, with 181 negative mentions in guest reviews. Travelers should be aware of this if they plan to bring or rent a car.
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