Andamantra Resort and Villa Phuket

Andamantra Resort and Villa Phuket, 290/1 Phrabaramee Rd, Tambon Patong, Kathu District, Phuket 83150, Thailand

4-star property 3.7 · 6,811 reviews analysed
Andamantra Resort and Villa Phuket – photo 1
Andamantra Resort and Villa Phuket – photo 2
Andamantra Resort and Villa Phuket – photo 3
Andamantra Resort and Villa Phuket – photo 4

Gumo's take

Andamantra Resort and Villa Phuket is a 4-star resort offering a range of amenities including multiple dining options, three outdoor pools, a spa, and a kids' club. It is located near several beaches and attractions, including Kamala Beach and The Big Buddha. While the resort is praised for its spa, cleanliness, and nightlife, it has received significant criticism for poor service, inadequate room amenities, and issues with air conditioning and bathrooms. The hotel is best suited for travelers seeking a mid-range resort experience with access to water activities and nearby beaches.

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How guests rate it

Location
72
Facilities
65
Staff & Service
52
Room Comfort & Cleanliness
58

What guests love

  • The spa is highly praised, with guests particularly appreciating the traditional Thai massage and professional service from staff like masseuse Aoy.
  • The resort has a strong nightlife reputation, with guests enjoying the atmosphere and entertainment options.
  • The location is convenient, with a 13-minute walk to Kalim Surf Beach #3 and proximity to other major attractions like Kamala Beach and The Big Buddha.

Worth knowing

  • Service has been a major issue, with guests reporting poor guest consideration, long wait times for internal shuttles, and unhelpful staff interactions.
  • Room amenities and cleanliness have been problematic, with complaints about the lack of beds for children, poor air conditioning, and issues with bathroom quality.
  • Some guests have noted that the advertised amenities, such as kitchenettes and 24-hour room service, do not meet expectations or are poorly communicated.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Beach access
  • Snorkeling
  • Scuba
  • Game room
  • Boutique shopping
  • Kids' club
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Waterslide
  • Wading pool
  • Hot tub
  • Business center
  • Meeting rooms
  • English
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the hotel's spa considered a highlight for guests?

Yes, the spa is highly praised, with guests particularly appreciating the traditional Thai massage and professional service from staff like masseuse Aoy.

What are the main complaints about the hotel's rooms?

Guests have reported issues with room amenities and cleanliness, including poor air conditioning, lack of beds for children, and problems with bathroom quality.

How is the hotel's nightlife rated?

The hotel's nightlife is well-regarded, with guests enjoying the atmosphere and entertainment options available on-site.

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