Holiday Inn Resort Phuket by IHG
Holiday Inn Resort Phuket by IHG, 52 Thaweewong Rd, Pa Tong, Phuket, 83150, Thailand
Gumo's take
Holiday Inn Resort Phuket is a family-friendly beachfront resort known for its excellent location across from Patong Beach and its well-maintained facilities, including multiple pools and a dedicated kids' club. The hotel is praised for its consistently friendly and helpful staff, particularly at breakfast and poolside, and for its spacious, comfortable rooms. While some rooms show signs of aging, the Busakorn Wing is highlighted for its premium amenities and quieter atmosphere. Guests appreciate the hotel’s proximity to shopping, dining, and nightlife, making it ideal for families and travelers seeking both convenience and relaxation.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 86
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, particularly at breakfast and poolside, with many guests specifically mentioning staff like Oilly, Fiso, and Peach for their friendliness and attentiveness.
- Family-friendly amenities including a kids' club, splash zones, and multiple pools, making it ideal for families with children.
- Strategic location across from Patong Beach and within walking distance to shopping, dining, and nightlife, while still offering a tranquil resort atmosphere.
Worth knowing
- Some rooms, particularly in the Main Wing, are described as dated or cramped, with issues like poor sound insulation and outdated furnishings.
- A few guests reported maintenance issues such as blocked toilets, malfunctioning air conditioning, and unpleasant room odors.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Private car service (extra charge)
- Car rental onsite
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Doctor on call
- Cantonese
- English
- German
- Italian
- Mandarin
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Beach access
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Adult-only pool
- Waterslide
- Accessible
- Accessible parking
- Accessible elevator
- Meeting rooms
- Air conditioning
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, the hotel is family-friendly and offers a kids' club, splash zones, and multiple pools. Guests frequently praise these amenities as ideal for families with children.
What are the main limitations of the rooms at Holiday Inn Resort Phuket?
Some rooms, particularly in the Main Wing, are described as dated or cramped, with issues like poor sound insulation and outdated furnishings. A few guests also reported maintenance problems such as blocked toilets and malfunctioning air conditioning.
How is the breakfast service at the hotel, and is it a highlight for guests?
Breakfast is a highlight for many guests, with positive sentiment mentioned 251 times. The staff at breakfast is consistently praised for being friendly and helpful, contributing to the overall positive dining experience.
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