Novotel Phuket Kamala Beach
118, Novotel Phuket Kamala Beach, 16, Kamala, Kathu District, Phuket 83150, Thailand
Gumo's take
Novotel Phuket Kamala Beach is a modern beachfront hotel known for its direct access to Kamala Beach and its relaxed, family-friendly atmosphere. Guests frequently praise the hotel's location at the quieter end of the beach, the friendly and attentive service from staff like Mr. Top and Khun Sat, and the quality of the breakfast buffet. The hotel's facilities include a well-maintained pool, a fitness center with weight machines, and a rooftop bar with sunset views. While some guests note that the property feels slightly dated in parts, the overall experience is consistently positive, with many returning for future stays.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 75
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 78
What guests love
- Outstanding service from staff, particularly Mr. Top and other F&B team members, who are frequently praised for their attentiveness and hospitality.
- Direct beach access and a peaceful location at the end of Kamala Beach, offering a more private and relaxed atmosphere compared to busier areas.
- High-quality breakfast buffet with a wide variety of international and local options, often highlighted as a standout feature.
Worth knowing
- Some guests reported issues with outdated or poorly maintained rooms and facilities, including small bathrooms and air conditioning problems.
- A few reviews mention inconsistent cleanliness in rooms and public areas, such as stained bedding and unclean utensils in the dining area.
- The hotel's location, while peaceful, is somewhat isolated from the main attractions of Phuket town and Patong, requiring a car or shuttle for easy access.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- English
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Beach access
- Bicycle rental (free)
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Fitness center (free)
- Treadmill
- Weight machines
- Massage
- Spa
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel located near any beaches or natural attractions?
Yes, Novotel Phuket Kamala Beach offers direct access to Kamala Beach and is just a 2-minute drive from Haad Laem Sing. Guests frequently praise the hotel's peaceful beachfront location and natural surroundings.
What are the main guest concerns about the hotel's rooms and facilities?
Some guests have reported issues with outdated or poorly maintained rooms, including small bathrooms and air conditioning problems. There have also been a few mentions of inconsistent cleanliness in rooms and public areas.
What do guests say about the breakfast and dining options at the hotel?
The breakfast buffet is consistently praised as a standout feature, with a wide variety of international and local options. Guests also appreciate the quality of the hotel's restaurant and dining experience overall.
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