Phuket Marriott Resort & Spa, Merlin Beach

Phuket Marriott Resort & Spa, Merlin Beach, 99 Muen-Ngoen Road, Pa Tong, Phuket, 83150, Thailand

4.6 · 5,274 reviews analysed
Phuket Marriott Resort & Spa, Merlin Beach – photo 1
Phuket Marriott Resort & Spa, Merlin Beach – photo 2
Phuket Marriott Resort & Spa, Merlin Beach – photo 3
Phuket Marriott Resort & Spa, Merlin Beach – photo 4

Gumo's take

Phuket Marriott Resort & Spa, Merlin Beach is a family-friendly all-inclusive resort known for its spacious, well-maintained facilities, exceptional service, and private beach access. It is particularly praised for its extensive amenities for children and families, including multiple pools, a kids' club, and a wide variety of dining options. The hotel is located 15 minutes from Patong Beach and offers shuttle services, making it ideal for travelers seeking a balance between relaxation and accessibility to nearby attractions. Guests consistently highlight the friendliness and attentiveness of the staff, especially at breakfast and in the pool area.

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How guests rate it

Location
85
Facilities
92
Staff & Service
95
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, especially at breakfast and poolside, with many guests specifically mentioning individuals like Patty and Filmmy for their warm and attentive care.
  • Family-friendly amenities, including a kids' club, multiple pools with water slides, and a wide range of activities for children and adults.
  • High-quality dining options with diverse restaurants and a praised breakfast buffet, particularly at the Merchant Kitchen.

Worth knowing

  • Not ideal for couples or solo travelers seeking a quiet, adult-oriented environment due to the high volume of children and family activities.
  • Some complaints about the beach's rocky seabed and limited swimming areas, which may affect guest satisfaction for those expecting a more traditional beach experience.
  • A few reports of noise from children's areas and poolside, impacting the tranquility of rooms overlooking these areas.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • English
  • French
  • German
  • Hindi
  • Italian
  • Mandarin
  • Spanish
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Beach front
  • Bicycle rental (free)
  • Snorkeling
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Outdoor pool
  • Waterslide
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Air conditioning
  • Kitchen in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel suitable for families with children?

Yes, Phuket Marriott Resort & Spa, Merlin Beach is highly family-friendly, offering amenities such as a kids' club, multiple pools with water slides, and a wide range of activities for both children and adults. Guests frequently praise the hotel's family-oriented environment and services.

What are the dining options like at the hotel?

The hotel has high-quality dining options with diverse restaurants and a praised breakfast buffet, particularly at the Merchant Kitchen. Guests also highlight the availability of 24-hour room service and a dinner buffet, making it convenient for all meal times.

Is the hotel's beach suitable for swimming?

The hotel has private beach access, but some guests have noted that the beach has a rocky seabed and limited swimming areas. This may affect the experience for those expecting a more traditional swimming beach.

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