Banyan Tree Phuket

33 Banyan Tree Phuket, Srisunthorn 33/27 Cherngthalay Tambon Choeng Thale, Thalang District, Phuket 83110, Thailand

4.8 · 4,167 reviews analysed
Banyan Tree Phuket – photo 1
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Gumo's take

Banyan Tree Phuket is a high-end luxury resort known for its serene, tropical setting, private pool villas, and exceptional service. Guests consistently praise the spacious, well-maintained accommodations, the tranquil lagoon surroundings, and the world-class spa treatments. The resort is ideal for honeymooners, families, and travelers seeking a peaceful retreat with top-tier amenities like multiple dining options, a kids' club, and proximity to golf courses. The staff is frequently highlighted for their attentiveness, warmth, and personalized care, making every stay feel like a bespoke experience.

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How guests rate it

Location
89
Facilities
92
Staff & Service
97
Room Comfort & Cleanliness
94

What guests love

  • Exceptional spa services with highly skilled therapists like Gift, Thanya, and Tina, who are frequently mentioned for their professionalism and ability to deliver deeply relaxing treatments.
  • Private pool villas with high-quality bedding, spacious layouts, and excellent privacy, making them ideal for relaxation and family stays.
  • Outstanding staff service, with many guests specifically thanking individuals like Niwat, O, and Men for their attentive and warm hospitality.

Worth knowing

  • A few guests noted that some rooms or areas of the resort feel dated or in need of modernization, particularly near construction zones.
  • Breakfast has been described as overly busy or lacking in calmness by a small number of guests, despite its variety and quality.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Private car service (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Business center
  • Meeting rooms
  • Arabic
  • Cantonese
  • Dutch
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast
  • Breakfast buffet
  • Bicycle rental (free)
  • Golf
  • Tennis
  • Snorkeling
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Coffee maker
  • Minibar in some rooms
  • Private bathroom
  • Bathtub
  • Shower

Common questions

What are the standout features of the spa at Banyan Tree Phuket?

The spa at Banyan Tree Phuket is highly praised, with 263 positive mentions and only 4 negative. Guests frequently highlight the professionalism and exceptional service of therapists like Gift, Thanya, and Tina, who are known for delivering deeply relaxing treatments.

Are the accommodations at Banyan Tree Phuket suitable for families?

Yes, the hotel is ideal for families, with private pool villas offering high-quality bedding, spacious layouts, and excellent privacy. Additionally, the resort features a kids' club and multiple dining options, making it a family-friendly destination.

What do guests say about the breakfast at Banyan Tree Phuket?

Breakfast is generally well-received, with 239 positive mentions and 18 negative. While the variety and quality are praised, a few guests noted that the breakfast area can be overly busy and lack a calm atmosphere.

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