Best Western Patong Beach Hotel
Best Western Patong Beach Hotel, 190 ถนน ผังเมืองสายกอ Pa Tong, Kathu District, Phuket 83150, Thailand
Gumo's take
Best Western Patong Beach Hotel is a mid-range property in the heart of Phuket’s Patong district, known for its rooftop pool, proximity to shopping and nightlife, and generally friendly service. While the hotel benefits from a prime location near Bangla Road and Jungceylon Mall, guest feedback highlights a mix of experiences, with many praising the cleanliness and helpful staff, while others note issues with noise, room size, and bathroom quality. It is particularly popular with Indian travelers and families due to its kid-friendly amenities and Indian cuisine options.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff, with several guests specifically praising individuals like Got, Ar, and Sunan for their exceptional service.
- Prime location within walking distance to Bangla Road, Jungceylon Mall, and Patong Beach, making it ideal for tourists seeking convenience.
- Clean and well-maintained rooms, with some guests noting the availability of free water and the presence of a rooftop pool with cabanas.
Worth knowing
- Noise issues are frequently reported, with many guests mentioning thin walls, traffic noise, and disturbances from nearby rooms or the street.
- Bathroom quality is a recurring concern, with negative sentiment and complaints about ants, cockroaches, and poor water temperature control.
- Some guests found the breakfast options limited or slow, with long wait times and a lack of international menu variety.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Kid-friendly
- Babysitting
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Doctor on call
- Business center
- English
- Japanese
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Parking (free)
- Airport shuttle (free)
- Local shuttle
- Accessible
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel located near popular attractions like shopping centers and nightlife?
Yes, the hotel is in the heart of Phuket’s Patong district and is within walking distance to Bangla Road, Jungceylon Mall, and Patong Beach, making it ideal for tourists seeking convenience.
What are the common guest complaints about the hotel?
Common complaints include noise issues due to thin walls and traffic, bathroom quality concerns such as pests and poor water temperature control, and some guests found the breakfast options limited or slow.
Does the hotel offer family-friendly amenities or services?
Yes, the hotel is kid-friendly and offers amenities such as childcare, a rooftop pool with cabanas, and Indian cuisine options, which are particularly popular with families and Indian travelers.
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