Hyatt Regency Phuket Resort

16, Hyatt Regency Phuket Resort, 12, Kamala, Amphoe Kathu, Phuket 83150, Thailand

4.4 · 2,744 reviews analysed
Hyatt Regency Phuket Resort – photo 1
Hyatt Regency Phuket Resort – photo 2
Hyatt Regency Phuket Resort – photo 3
Hyatt Regency Phuket Resort – photo 4

Gumo's take

Hyatt Regency Phuket Resort is a 5-star hillside retreat in Kamala, Phuket, offering panoramic ocean views, a massive infinity pool, and a serene atmosphere ideal for families and couples. The resort is known for its modern amenities, exceptional service, and unique features like the Marine Biological Center and Camp Hyatt for kids. While praised for its spacious rooms, dining options, and warm hospitality, some guests note minor issues with room layouts and beach accessibility.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Massive infinity-edge pool with stunning views of the Andaman Sea
  • Exceptional staff service and personalized guest experiences
  • Modern, spacious rooms with private balconies and sea views
  • Unique Marine Biological Center offering snorkeling and educational programs
  • Family-friendly amenities including Camp Hyatt and kids' zones

Worth knowing

  • Some rooms have small or unusable bathrooms and private pools
  • The beach is rocky and not ideal for swimming, requiring a shuttle for better access
  • Occasional lapses in service and communication, such as billing errors and delayed responses
  • The steep hillside location makes mobility challenging for some guests

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Beach access
  • Bicycle rental (extra charge)
  • Snorkeling
  • Scuba
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Self parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Arabic
  • Cantonese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Mandarin
  • Russian
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Pool
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the Hyatt Regency Phuket Resort have a pool with ocean views?

Yes, the resort features a massive infinity-edge pool with stunning views of the Andaman Sea.

Is the hotel suitable for families with children?

Yes, the resort is family-friendly and offers Camp Hyatt, a kids' zone, and other child-focused amenities.

Are the rooms at the Hyatt Regency Phuket Resort spacious and have sea views?

Yes, the rooms are described as modern and spacious, with private balconies and sea views.

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