Novotel Phuket Resort
Novotel Phuket Resort, 282 Phrabaramee Rd, Pa Tong, Kathu District, Phuket 83150, Thailand
Gumo's take
Novotel Phuket Resort is a 4-star beachfront property known for its stunning ocean views, family-friendly amenities, and well-maintained facilities. It is particularly praised for its service, with many guests highlighting the friendliness and attentiveness of the staff. The hotel features three outdoor pools, a kids’ club, and proximity to Patong Beach and local attractions. While the location is convenient and scenic, some guests have noted that the property is built on a hill, requiring significant walking or shuttle use, and that certain areas like the bathrooms and kitchenettes could use modernization.
Get your personal match score
Run a live research on Novotel Phuket Resort — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 86
- Facilities
- 78
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service with many guests praising the staff's friendliness and responsiveness, including specific mentions of staff members like Tum, Kwang, and Mr. Beat.
- Well-maintained facilities with three outdoor pools and a relaxing atmosphere, particularly highlighted in positive reviews about the pool and dining experiences.
- Family-friendly features such as a kids’ club, bunk beds in family rooms, and a spacious layout that accommodates families comfortably.
Worth knowing
- Some guests reported outdated or poorly maintained rooms, including broken tiles, chipping paint, and issues with air conditioning and TV functionality.
- Bathroom dissatisfaction is noted in the sentiment data, with negative reviews citing cleanliness and design issues.
- The hotel is built on a hill, which poses accessibility challenges for guests with mobility issues or those traveling with young children, as noted in several reviews.
- Breakfast and dining options received mixed feedback, with some guests finding the Indian and vegetarian options lacking in quality and variety.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Beach front
- Tennis
- Kid-friendly
- Babysitting
- Kids' club
- Parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Currency exchange
- Full-service laundry
- Wake up calls
- Turndown service
- Pool
- Outdoor pool
- Hot tub
- Fitness center (free)
- Massage
- Sauna
- Spa
- English
- French
- Private bathroom
- Bathtub
- Shower
Common questions
Is Novotel Phuket Resort family-friendly, and what amenities are available for children?
Yes, Novotel Phuket Resort is family-friendly, offering a kids’ club, bunk beds in family rooms, and spacious layouts suitable for families. Guests have praised the hotel's family-oriented features and overall accommodating environment for children.
What are the main concerns guests have about the hotel's rooms and bathrooms?
Some guests have reported outdated or poorly maintained rooms, including broken tiles, chipping paint, and issues with air conditioning and TV functionality. Additionally, bathroom dissatisfaction is noted, with complaints about cleanliness and design.
How is the breakfast at Novotel Phuket Resort, and are there vegetarian options available?
The breakfast buffet at Novotel Phuket Resort is generally praised, though some guests found the Indian and vegetarian options lacking in quality and variety. Breakfast is available as a buffet and is served with an extra charge.
People also searched for
Phuket Marriott Resort & Spa, Merlin Beach
Phuket
★ 4.6 (22,334 reviews analysed)
Phuket Marriott Resort & Spa, Merlin Beach is a 5-star family-friendly resort located on a secluded stretch of Merlin…
Novotel Phuket Kamala Beach
Phuket
★ 4.3 (10,258 reviews analysed)
Novotel Phuket Kamala Beach is a modern beachfront hotel offering a peaceful retreat with direct access to Kamala Bay…
Phuket Graceland Resort & Spa
Phuket
★ 4.3 (9,597 reviews analysed)
Phuket Graceland Resort & Spa is a family-friendly, four-star resort located on Patong Beach, offering a blend of…
Holiday Inn Resort Phuket by IHG
Phuket
★ 4.4 (8,400 reviews analysed)
Holiday Inn Resort Phuket is a 4-star hotel chain property with two distinct locations in Phuket: one in Karon and…
Amari Phuket
Phuket
★ 4.6 (7,190 reviews analysed)
Amari Phuket is a 4.5-star resort located on a secluded part of Patong Beach, offering a tranquil escape with stunning…
The Royal Paradise Hotel & Spa Patong Phuket
Phuket
★ 4.1 (6,838 reviews analysed)
The Royal Paradise Hotel & Spa is a mid-range, high-rise hotel located in the heart of Patong Beach, offering great…