Novotel Phuket Resort

Novotel Phuket Resort, 282 Phrabaramee Rd, Pa Tong, Kathu District, Phuket 83150, Thailand

4-star property 4.4 · 2,851 reviews analysed
Novotel Phuket Resort – photo 1
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Novotel Phuket Resort – photo 4

Gumo's take

The Novotel Phuket Resort is a 4-star hotel located on a hillside overlooking Patong Bay, offering a blend of traditional Thai architecture and modern amenities. It is best suited for families, couples, and business travelers seeking a comfortable and convenient stay with easy access to Patong Beach and its vibrant nightlife. The hotel features spacious rooms with balconies, a three-tiered sea-view pool, a spa, fitness center, and multiple dining options. Guests praise the friendly and attentive staff, family-friendly atmosphere, and the hotel's convenient location, though some note minor maintenance issues and dated decor in certain areas.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Three-tiered outdoor pool with stunning sea views and dedicated sections for adults, kids, and sports
  • Friendly and attentive staff with high service quality and helpfulness
  • Convenient location with free shuttle service to Patong Beach and nearby shopping centers
  • Family-friendly amenities including kids' club, bunk beds, and child-specific toiletries

Worth knowing

  • Some rooms and common areas have dated decor and minor maintenance issues
  • Noise from nearby traffic may affect sleep in certain rooms
  • Steps and lack of wheelchair accessibility in some areas pose challenges for less mobile guests

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Beach front
  • Tennis
  • Kid-friendly
  • Babysitting
  • Kids' club
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Turndown service
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center (free)
  • Massage
  • Sauna
  • Spa
  • English
  • French
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the hotel offer a shuttle service to Patong Beach?

Yes, the hotel provides a free shuttle service to Patong Beach and nearby shopping centers, making it convenient for guests to explore the area.

Is the Novotel Phuket Resort family-friendly?

Yes, the hotel is family-friendly, offering amenities such as a kids' club, bunk beds, child-specific toiletries, and a three-tiered pool with a dedicated kids' section.

Are there accessibility features for guests with mobility challenges?

The hotel is partially accessible, but some areas have steps and lack wheelchair accessibility, which may pose challenges for less mobile guests.

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