Patong Bay Hill
Patong Bay Hill, 79 Soi Veerakit, Pa Tong, Kathu District, Phuket 83150, Thailand
Gumo's take
Patong Bay Hill Resort is a 4-star hillside property in Phuket offering sea-view suites, an outdoor pool, spa, and shuttle services. It is known for spacious rooms with private pools and kitchenettes, and for its scenic location overlooking the ocean. While the hotel is praised for its friendly and helpful staff, particularly at the front desk, and for its peaceful atmosphere, it faces criticism for inconsistent shuttle service, outdated facilities, and issues with cleanliness and air conditioning. It suits travelers seeking a quiet retreat with easy access to Patong Beach and nearby attractions.
Get your personal match score
Run a live research on Patong Bay Hill — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious rooms with private pools and sea views, praised for comfort and cleanliness in many reviews.
- Friendly and helpful front desk staff, particularly individuals like Wit, Ploy, and Naew, who are frequently mentioned for their exceptional service.
- Convenient shuttle service between rooms and the main hotel area, though limited for reaching the main road.
Worth knowing
- Recurring complaints about poor air conditioning performance and outdated or malfunctioning room appliances.
- Issues with cleanliness, including mold, bad odors, and poor hygiene in some rooms and bathrooms.
- Inconsistent shuttle service and inconvenient access to the main road, requiring taxis or long walks for some guests.
- Mixed feedback on dining and breakfast quality, with some guests reporting poor food and service.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Wading pool
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Massage
- Sauna
- Spa
- Doctor on call
- Meeting rooms
- English
- Private bathroom
- Shower
Common questions
Does the hotel have air conditioning, and is it reliable?
Yes, the hotel has air conditioning, but it has received recurring complaints about poor performance and malfunctioning units, according to guest feedback.
What are the main amenities available at Patong Bay Hill Resort?
The hotel offers an outdoor pool, spa, sauna, bar, free Wi-Fi, free parking, shuttle services, and some rooms include kitchenettes, refrigerators, and coffee makers.
How is the cleanliness of the hotel and the rooms?
The hotel is praised for cleanliness in many reviews, but there are also recurring complaints about mold, bad odors, and poor hygiene in some rooms and bathrooms.
People also searched for
Phuket Marriott Resort & Spa, Merlin Beach
Phuket
★ 4.6 (22,334 reviews analysed)
Phuket Marriott Resort & Spa, Merlin Beach is a 5-star family-friendly resort located on a secluded stretch of Merlin…
Novotel Phuket Kamala Beach
Phuket
★ 4.3 (10,258 reviews analysed)
Novotel Phuket Kamala Beach is a modern beachfront hotel offering a peaceful retreat with direct access to Kamala Bay…
Phuket Graceland Resort & Spa
Phuket
★ 4.3 (9,597 reviews analysed)
Phuket Graceland Resort & Spa is a family-friendly, four-star resort located on Patong Beach, offering a blend of…
Holiday Inn Resort Phuket by IHG
Phuket
★ 4.4 (8,400 reviews analysed)
Holiday Inn Resort Phuket is a 4-star hotel chain property with two distinct locations in Phuket: one in Karon and…
Amari Phuket
Phuket
★ 4.6 (7,190 reviews analysed)
Amari Phuket is a 4.5-star resort located on a secluded part of Patong Beach, offering a tranquil escape with stunning…
The Royal Paradise Hotel & Spa Patong Phuket
Phuket
★ 4.1 (6,838 reviews analysed)
The Royal Paradise Hotel & Spa is a mid-range, high-rise hotel located in the heart of Patong Beach, offering great…