SAii Laguna Phuket
SAii Laguna Phuket, 323, Moo 2, Srisoonthorn Road Bangtao Beach Cherngtalay, Thalang District, Phuket 83110, Thailand
Gumo's take
SAii Laguna Phuket is a beachfront resort known for its spacious, clean rooms, excellent service, and family-friendly amenities. Guests consistently praise the staff for their warmth and attentiveness, with many mentioning specific team members like Helena, Greeniz, and Ju. The hotel’s proximity to Bang Tao Beach and its extensive facilities, including a waterslide, spa, and multiple dining options, make it ideal for families and couples seeking a relaxed, luxurious stay. While the property is large and occasionally busy, the overall atmosphere is described as serene and welcoming.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 89
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 93
What guests love
- Outstanding staff service, with many guests highlighting the friendliness and helpfulness of specific team members like Helena, Greeniz, and Ju.
- Excellent breakfast buffet and dining options, with particular praise for Terra & Mar and the variety of food available.
- Well-maintained and spacious rooms with great views, especially the beachfront and lagoon-facing accommodations.
Worth knowing
- Some guests reported issues with noise from adjacent rooms or from children in the resort, affecting sleep quality.
- A few reviews mentioned poor Wi-Fi performance and outdated recreational facilities like the pool table.
- A small number of guests noted issues with cleanliness in specific rooms, including water leakage and unpleasant odors.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Pool
- Outdoor pool
- Waterslide
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Air conditioning
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Beach front
- Bicycle rental (extra charge)
- Golf
- Tennis
- Watercraft rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Business center
- Meeting rooms
- Dutch
- English
- French
- German
- Hindi
- Italian
- Mandarin
- Russian
Common questions
Is the breakfast buffet at SAii Laguna Phuket highly rated?
Yes, guests consistently praise the breakfast buffet at SAii Laguna Phuket, particularly highlighting the quality and variety of food available, including specific mentions of Terra & Mar.
How is the service quality at SAii Laguna Phuket?
The service at SAii Laguna Phuket is highly praised, with 636 positive mentions compared to only 39 negative ones. Many guests specifically commend the friendliness and attentiveness of staff members like Helena, Greeniz, and Ju.
Does the hotel have family-friendly amenities?
Yes, SAii Laguna Phuket is known for its family-friendly amenities, including a waterslide, wading pool, and multiple dining options. It is also close to Bang Tao Beach, making it ideal for families seeking a relaxed and enjoyable stay.
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