The Charm Resort Phuket

The Charm Resort Phuket, 212 Thaweewong Rd, Pa Tong, Kathu District, Phuket 83150, Thailand

4.2 · 2,334 reviews analysed
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Gumo's take

The Charm Resort Phuket is a mid-range hotel offering a laid-back atmosphere with proximity to Patong Beach and a rooftop infinity pool with sea views. It is known for friendly and helpful staff, spacious rooms, and a convenient location for beach access. While some guests praise the breakfast and pool, others note that the hotel shows signs of aging and has issues with maintenance, noise, and inconsistent service. It suits travelers seeking a relaxed stay near the beach but may not meet expectations for luxury or modern amenities.

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How guests rate it

Location
90
Facilities
72
Staff & Service
82
Room Comfort & Cleanliness
68

What guests love

  • Friendly and helpful staff, with several guests specifically praising the warm and professional service from front desk and housekeeping teams.
  • Rooftop infinity pool with great views of Patong Beach, described as a highlight by multiple guests.
  • Convenient location, just a short walk from the beach and nearby attractions, making it ideal for tourists.

Worth knowing

  • Rooms and facilities show signs of aging, with recurring complaints about maintenance issues such as clogged drains, poor water pressure, and moldy smells.
  • Noise issues are common, including loud neighbors, thin walls, and disturbances from nearby bars or events.
  • Inconsistent Wi-Fi performance and outdated amenities in some rooms, such as weak shower systems and poor lighting.
  • Some guests found the breakfast to be underwhelming or repetitive, with limited options for specific dietary preferences like Indian or vegan.

Amenities

  • Wi-Fi (free)
  • Beach access
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Air conditioning
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

What are the main strengths of The Charm Resort Phuket?

The hotel is known for its friendly and helpful staff, a rooftop infinity pool with sea views, and a convenient location near Patong Beach and local attractions. These features are frequently highlighted by guests.

Are there any notable limitations or issues with the hotel?

Yes, some guests have reported maintenance issues such as clogged drains and moldy smells, as well as noise from nearby bars and thin walls. The hotel also shows signs of aging in some areas.

What amenities are available at The Charm Resort Phuket?

The hotel offers a range of amenities including a rooftop infinity pool, hot tub, fitness center, sauna, 24-hour front desk, free parking, free Wi-Fi, and dining options like a restaurant, bar, and buffet dinner.

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