The Palmery Resort

82, The Palmery Resort, 20 Koktanod Rd, Tambon Karon, Mueang Phuket District, Phuket 83100, Thailand

4-star property 4.4 · 1,079 reviews analysed
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Gumo's take

The Palmery Resort is a 4-star hillside property in Phuket known for its spacious, clean rooms with direct pool access, friendly and attentive staff, and a convenient location near Kata Beach. Guests frequently praise the breakfast buffet, particularly the omelet and waffle stations, and the free shuttle service to nearby beaches. While the hotel is well-maintained and family-friendly, some reviews note that rooms and facilities show signs of age and could benefit from modernization.

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How guests rate it

Location
85
Facilities
76
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Spacious, clean rooms with direct access to private or shared pools, praised for their comfort and layout.
  • Highly rated staff service, with many guests noting the friendliness, helpfulness, and attentiveness of the team, including specific mentions of staff like Bird and Ton.
  • Free shuttle service to Kata and Karon beaches, enhancing the convenience of the slightly off-beach location.

Worth knowing

  • Some rooms and facilities show signs of aging, with reports of outdated furniture, noisy air conditioning, and minor maintenance issues.
  • Breakfast, while popular for its omelet and waffle stations, is described as limited in variety by some guests, with a few noting it leaned heavily on Thai dishes.
  • A few guests mentioned issues with cleanliness in bathrooms and housekeeping, including old towels and poor attention to detail.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Outdoor pool
  • Wading pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Free weights
  • English
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Not accessible
  • Air conditioning

Common questions

Is the breakfast at The Palmery Resort worth it, and what are the most popular items?

The breakfast at The Palmery Resort is generally praised, particularly for its omelet and waffle stations. While some guests note the variety is limited and leans heavily on Thai dishes, the overall sentiment is positive, with 49 positive mentions compared to 18 negative ones.

How is the hotel's service quality, and are there any standout staff members?

The service at The Palmery Resort is highly rated, with many guests noting the friendliness, helpfulness, and attentiveness of the team. Specific staff members like Bird and Ton are frequently mentioned for their excellent service.

Does the hotel have a fitness center, and what equipment is available?

Yes, The Palmery Resort has a fitness center with treadmills, elliptical machines, free weights, and other equipment. Guests have expressed strong positive sentiment about the fitness facilities, with 71 positive mentions compared to only 10 negative ones.

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