Wyndham Sea Pearl Resort Phuket

Wyndham Sea Pearl Resort Phuket, 12/1-9 Phrabaramee Rd, Pa Tong, Kathu District, Phuket 83150, Thailand

3.6 · 1,818 reviews analysed
Wyndham Sea Pearl Resort Phuket – photo 1
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Wyndham Sea Pearl Resort Phuket – photo 3
Wyndham Sea Pearl Resort Phuket – photo 4

Gumo's take

Wyndham Sea Pearl Resort Phuket is a dated property offering spacious rooms with private hot tubs and a range of amenities, including multiple pools, a spa, and dining options. While some guests praise the friendly staff and convenient shuttle service to Patong, the hotel suffers from significant maintenance issues, cleanliness concerns, and outdated facilities. It is best suited for travelers seeking a secluded stay who are willing to overlook the property's wear and tear.

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How guests rate it

Location
65
Facilities
48
Staff & Service
55
Room Comfort & Cleanliness
42

What guests love

  • Friendly and helpful staff, with some guests specifically mentioning exceptional service from individuals like Amanda and Miki.
  • Spacious rooms with private hot tubs and balconies, which some guests found luxurious.
  • Free shuttle service to Patong and nearby shopping areas, which is appreciated for its convenience.

Worth knowing

  • Significant maintenance issues, including broken air conditioning, non-functional jacuzzis, and deteriorating pool decks.
  • Poor cleanliness in rooms and common areas, with frequent mentions of pests, dirty towels, and unhygienic conditions.
  • Outdated and poorly maintained facilities, with many guests noting the property feels 'run down' and in need of renovation.
  • Unreliable Wi-Fi and slow or unresponsive service from front desk and housekeeping staff.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible elevator
  • Meeting rooms
  • English
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the main issues guests have reported with the hotel's maintenance and cleanliness?

Guests have reported significant maintenance issues, including broken air conditioning, non-functional jacuzzis, and deteriorating pool decks. Cleanliness concerns include pests, dirty towels, and unhygienic conditions in rooms and common areas.

What are the hotel's strengths in terms of service and amenities?

The hotel is praised for its friendly and helpful staff, with some guests specifically mentioning exceptional service from individuals like Amanda and Miki. Amenities include spacious rooms with private hot tubs, a free shuttle service to Patong, and a fitness center with treadmills and elliptical machines.

Is the hotel suitable for families, and what are the kid-friendly features?

Yes, the hotel is marked as kid-friendly. It offers spacious rooms with private hot tubs and balconies, a fitness center, and multiple pools, making it a potentially suitable option for families.

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