Hotel Indiana

Hotel Indiana, Umsohsun, Police Bazar, Shillong, Meghalaya 793001

4.0 · 808 reviews analysed
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Gumo's take

Hotel Indiana in Shillong is a budget-friendly option located in the heart of Police Bazar, offering clean, compact rooms and a convenient base for exploring the city. It is particularly praised for its courteous and helpful staff, especially Mr. Sarimul Haque and Ms. Mobyness, who are frequently mentioned for their exceptional service. The hotel is known for its 24-hour hot water, good food, and proximity to local shops and restaurants. While some guests note that rooms are small and occasionally lack amenities like heaters, the overall experience is positive, with many returning visitors and strong recommendations for solo travelers, families, and budget-conscious tourists.

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How guests rate it

Location
90
Facilities
70
Staff & Service
85
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff, including Mr. Sarimul Haque and Ms. Mobyness, for their helpful and friendly service.
  • 24-hour hot water and heater availability, which is a major plus for winter stays.
  • Excellent location in the heart of Police Bazar, within walking distance to shops, restaurants, and the city center.

Worth knowing

  • Rooms are often described as small and cramped, with some guests noting a lack of space and basic amenities like heaters in certain seasons.
  • Some negative reports about poor maintenance, including broken fixtures and cold air leakage through windows and doors.
  • A few complaints about uncooperative or rude staff in specific instances, though these are less common than positive feedback.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Local shuttle
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)

Common questions

Is Hotel Indiana a good option for budget travelers in Shillong?

Yes, Hotel Indiana is a budget-friendly option in Shillong, offering clean, compact rooms and good value for money, making it ideal for budget-conscious travelers.

What are the standout features of the staff at Hotel Indiana?

The staff, particularly Mr. Sarimul Haque and Ms. Mobyness, are frequently praised for their courteous and helpful service, contributing significantly to the positive guest experience.

Does the hotel provide 24-hour hot water?

Yes, Hotel Indiana is known for providing 24-hour hot water, which is a major advantage for guests, especially during colder months.

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